9-8-8 Crisis Line Responder
7 days ago
Position Title:
9-8-8 Crisis Line Responder
Position Summary:
This position is responsible for responding to calls or texts on the 9-8-8 national line, to offer suicide prevention and emotional distress support to individuals in need & those concerned about someone who may be in need.
The Crisis Line Responder will need to have a flexible schedule with availability to work overnight, weekends and days.
Key Responsibilities:
- Respond to phone and text interactions during assigned shifts which includes overnights and weekends
- Utilize communication, facilitation, conflict management, and interpersonal skills to carry out the duties and responsibilities
- Provide non-judgmental emotional support and suicide or crisis intervention, which includes assessment, problem solving, and exploring resources for call or texting service users
- Complete risk assessment, safety planning and de-escalation with service users
- Implement active rescues when an intervention is required following clear procedures
- Maintain accurate and detailed reports and complete processes including all legally required reporting
- Liaise and collaborate with other members of the Crisis Line team and other teams within KCR
Qualifications & Skills:
- Post-secondary education in a relevant field with preference to a degree in (Social work, Psychology, or Nursing)
- Excellent interpersonal, cross-cultural, written and verbal communication skills
- Outgoing, positive and friendly personality
- Demonstrated computer proficiency, typing skills
- Crisis Intervention training / Suicide Training would be an asset
- Able to work flexible hours that includes evenings, weekends, and/or overnights as required
- Pass a police record check that includes vulnerable sector screening
- Successful completion of all employer provided, 9-8-8 Crisis Line training, including orientation and observation required shifts
Benefits
- 3 weeks vacation
- Paid sick leave
- Group benefits include extended health, dental, and paramedical
- Health spending account
- Pension contribution
Application Process:
KCR Community Resources has a strong commitment to diversity and inclusion and encourages candidates from all backgrounds to apply. We will strive to provide reasonable accommodations, accessible formats, and communication support upon request to all candidates in all aspects of the recruitment and selection process. If you require accommodation as part of the application process, please contact the People and Culture Manager at our main office at
About KCR Community Resources:
KCR is a not-for-profit agency fostering diversity, collaboration, and resourcefulness by tailoring services to meet the community, family, and individual needs. We believe in a community where individuals and families are supported in leading healthy, productive, and fulfilling lives. We value inclusion and relationships built on mutual trust, recognizing each other's contributions, expertise, and opinions. We strive to create a safe and welcoming work environment where collaboration and valuing people's strengths are at the core of our day-to-day interactions.
-
Responder - 9-8-8: Suicide Crisis Helpline
4 days ago
Offsite, Canada camh Full timeJob Description Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds...
-
Responder - 9-8-8: Suicide Crisis Helpline
2 days ago
Offsite, Canada camh Full timeJob Description Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds...
-
Offsite, Canada camh Full timeJob Description Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds...
-
Creston, British Columbia, Canada School District #8 (Kootenay Lake) Full timeKootenay River Secondary in Creston BC is looking for a 1.0 FTE Term teacher for Humanities 8, Socials 9 and 10, and Career Life Education 10. This position is due to a leave, and will end January 23rd or the return of the incumbent, whichever is sooner.SD8 serves families in a spectacular, biodiverse region that includes a portion of the West and East...
-
Education Assistant/Noon Hour Supervisor
10 hours ago
Nelson, British Columbia, Canada School District #8 (Kootenay Lake) Full timeThis position is due to a leave.The awarded applicant will be required to join the CUPE Local 748 Union and have a Criminal Record Check (submitted by the employer).Position DescriptionEducation Assistants work under the general direction of a teacher in the school, and under the supervision of the principal/vice-principal or designate. Education Assistants...
-
Custodian - 12 month per year basis - 10 hrs/wk
2 weeks ago
Creston, British Columbia, Canada School District #8 (Kootenay Lake) Full timeThe awarded applicant will be required to join the CUPE Local 748 Union.Note: A Vulnerable Sector Criminal Record Check will be required from successful applicants, with a review every five (5) years.This position is due to a transfer due to a leave. When the employee returns to the district, the awardee (employee who is backfilling) will revert to their...
-
, BC, Canada School District 8 Full timeSchool District No. 8 (Kootenay Lake) (SD8) is committed to fostering inclusive, supportive, and engaging learning environments that meet the diverse needs of all students. SD8 values collaboration, innovation, and student-centered practices to promote academic success, mental wellness, and positive social development. We are seeking a dedicated and...
-
Nelson, British Columbia, Canada School District #8 (Kootenay Lake) Full timeRedfish Elementary is looking for a 0.782 FTE (term) elementary classroom, Music prep, and Teacher Counsellor to join their high functioning team. This position is due to a leave.The position starts January 26th and ends June 30, 2026 or return of the incumbent, whichever is sooner.Due to the nature of this position, applicants are encouraged to contact...
-
Relief Help Line Crisis Worker
2 weeks ago
Thunder Bay, Ontario, PB G, Canada Beendigen Full timeBeendigen provides FREE talk, text or chat support and services for Indigenous women across Ontario. We are a confidential, non-judgmental and culturally grounded helpline available 24 hours, 7 days a week. We are seeking dedicated and resourceful Talk4Healing Relief Helpline Crisis Workers with a passion for helping women through emotional and crisis...
-
Administrative Clerk
2 weeks ago
Kelowna, Canada City of Kelowna Full timePosition Details Posting Information Posting Number CK53946P Position Title Administrative Clerk - Financial Services (8 month term) No. of Staff Required 1 Position Type Term If Term position, enter length of Term in months n/a Position Groups CUPE Civic Division Corporate Services (DV124) Department Finance Director (DP270) Department Name Financial...
