Customer Service Sales Associate

1 week ago

Hamilton ON LS G, Canada NVM Solutions Full time

Are you looking for an opportunity to develop your skills in a dynamic, customer-focused environment? This role provides the perfect platform for professional growth while allowing you to make a meaningful impact.

At the heart of every successful business is the ability to build genuine connections. If you enjoy engaging with people, understanding their needs, and delivering tailored solutions, this role is an excellent fit for you.

As a Customer Service Sales Associate, you will be the face of our company, representing Rogers - our client and one of Canada's leading telecommunications providers. Your role will involve direct customer interactions, ensuring every experience is positive, informative, and leaves a lasting impression.

Customer Service Sales Associate:

  • Engage with existing and potential customers while actively seeking new sales opportunities.
  • Utilize strong listening and interpersonal skills to identify customer needs and recommend the most suitable products and services.
  • Promote and sell Rogers' full range of telecommunications solutions, including Wireless, Cable, High-Speed Internet, and Home Phone services.
  • Build and maintain strong customer relationships by providing expert advice, addressing concerns, and ensuring post-purchase satisfaction.
  • Represent the company with professionalism at all times, participate in special events, execute promotional campaigns, and follow up on customer inquiries.
  • Uphold the highest standards of integrity, customer service, and safety, ensuring all interactions align with company policies.

Who we are Looking For:

  • Exceptional communication and interpersonal skills, with a natural ability to build rapport and establish trust.
  • A passion for delivering top-tier customer experiences and driving results.
  • Self-motivated, goal-driven, and eager to exceed performance targets.
  • Team-oriented with the ability to collaborate effectively while contributing to a shared vision.
  • Adaptable and quick to learn, thriving in fast-paced and evolving environments.
  • Previous experience is not required - comprehensive training is provided to set you up for success.

What we offer our team:

  • A full-time role with consistent scheduling.
  • Paid training and competitive pay structure with unlimited performance-based bonuses.
  • Professional development assistance.
  • Personalized coaching to strengthen your communication skills, product knowledge, and confidence from day one.
  • A supportive, upbeat team culture where collaboration and growth are celebrated.
  • Company sponsored vacations and much more

We embrace diversity and encourage individuals from all backgrounds to apply. If you are excited to bring your energy, passion, and skills to a role where you can learn from the best and grow in your career, we look forward to hearing from you

Job Types: Full-time, Permanent

Pay: $3,680.00-$5,520.00 per month

Benefits:

  • Commuter benefits
  • Company events
  • Employee assistance program
  • On-site gym
  • On-site parking

Work Location: In person

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