Field Service Technician II

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. 

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we're not just shaping the future of cancer diagnostics — we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Field Service Technician II is responsible for installing, maintaining, and repairing equipment at customer sites. They ensure timely and efficient service delivery, troubleshoot technical issues, perform preventive maintenance, and provide customer training and support as needed.

This position reports to the Regional Field Service Manager (RFSM) and is part of the Canadian Field Service Team, to be located in Ottawa, Ontario and working REMOTELY to cover primarily the province of Ontario and others as required.

In this role, you will have the opportunity to:

• Provide technical service including installation, maintenance and repair of mechanical, electro-mechanical, electronic, and refrigeration instruments,
• Ensure operational compliance and communication by documenting service activities per Health Canada, FDA, and Leica policies, and maintaining timely communication with internal teams and external customers to meet expectations.
• Demonstrate professionalism and continuous development by expanding product and application knowledge, representing the company with integrity, and maintaining high customer satisfaction.

The essential requirements of the job include:

• Associate degree, college diploma, or undergraduate degree in Electronics, Mechanical, or Robotics Engineering.
• 2+ years of hands-on experience in repairing and maintaining electronic, electro-mechanical, or refrigeration instruments.
• Proven technical aptitude and problem-solving skills with a focus on delivering high-quality service in field environments.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 80% flying and/or driving travel, which includes overnight stays.  Travel will primarily be domestic but may occasionally be international.
• Must have a valid driver's license with an acceptable driving record
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs.  Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:

• Prior roles in regulated laboratory environments, medical device servicing, or hospital-based technical support provide strong foundational skills.
• Experience as a Biomedical Engineer is considered a significant asset due to the overlap in technical expertise and customer-facing service delivery.
• Bilingual proficiency in English and French is preferred.

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The hourly range for this role is CAD30.00- CAD40.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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