Retail Field Representative

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Summary

We're looking for a dynamic, customer-focused Retail Field Representative to represent Stella-Jones across Home Depot locations in the Greater Vancouver area.

This is an exciting, field-based and highly autonomous role for a self-motivated, high-energy professional who thrives working independently. You'll be responsible for managing your own schedule and territory, building strong relationships, solving problems, and ensuring top-tier service. Acting as the key link between Stella-Jones and Home Depot, you'll make sure stores are fully stocked, well merchandised, and delivering exceptional customer experiences.

You'll travel throughout your assigned territory, supported by a company vehicle and cell phone, representing a trusted Canadian brand of pressure-treated lumber.

Key Responsibilities

• Visit and service Home Depot stores weekly within the Greater Vancouver region.
• Maintain consistent communication with Store Managers, Assistant Managers, and Department Associates to support strong relationships and effective collaboration.
• Ensure stores are fully stocked and visually merchandised according to Stella-Jones and Home Depot standards.
• Monitor inventory levels, identify replenishment needs, and follow up on logistics and deliveries.
• Lead product knowledge training sessions and presentations for store associates and local contractors.
• Support the Pro-Desk by promoting Stella-Jones programs and fostering strong relationships with contractors.
• Conduct site visits, assist with warranty claims, and participate in Home Depot events and product demos.
• Maintain professional, well-organized displays, signage, and promotional materials at all times.
• Track store performance using Excel, preparing simple charts and reports to share updates and insights.

Qualifications

• 3+ years of experience in sales, merchandizing, account management, or retail operations preferred.
• Proven ability to work independently and autonomously in a field-based role with minimal direct supervision.
• Strong relationship-building and communication skills with both internal and external stakeholders.
• Excellent organizational and time management abilities, particularly in planning store visits and service routes.
• Comfortable taking initiative and proactively reaching out for support or collaboration when needed.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Experience within the building materials or lumber industry considered an asset.
• Valid driver's license with a clean driving record.

As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

• Extended health and dental coverage
• Life insurance and accidental death & dismemberment (AD&D)
• Short-Term and Long-Term disability coverage
• Competitive compensation
• Annual Profit Share Program
• Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
• Company Share Purchase Program with 25% Company contribution match
• Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.
 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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