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Product Owner

2 weeks ago

Toronto, Ontario, Canada WongDoody Full time

WONGDOODY is hiring a Product Owner to join our growing team and to help lead a high-profile digital transformation initiative for an automotive OEM primary dot com website. This end-to-end program spans user research, content strategy, CMS replatforming, UX/UI design, front-end development, QA/testing, and launch.

As a Product Owner, you'll guide multidisciplinary teams (UX, engineering, strategy, creative) toward delivering products and features that drive measurable impact for our clients. You're the connective tissue — translating business needs into actionable work, ensuring the team is focused on the right outcomes, and championing the user every step of the way.

This role requires strong digital expertise, exceptional communication skills, and experience guiding cross-functional teams through complex workflows. Previous experience in Canadian automotive or OEM digital projects is highly desirable.

This position can be filled as either part-time or full-time. 

WHAT YOU'LL DO

  • Own the product backlog: translate business goals, user needs, and stakeholder requirements into clear, prioritized stories and acceptance criteria

  • Collaborate with clients, product managers, strategists, UX designers, and engineers to define product vision, scope, and success metrics

  • Lead backlog refinement, sprint planning, reviews, and demonstrations to ensure alignment and transparency

  • Work closely with UX and research teams to validate assumptions, incorporate user insights, and advocate for human-centered design principles

  • Provide day-to-day guidance for engineering teams, clarify requirements, remove blockers, and make fast decisions to maintain sprint momentum

  • Evaluate roadmap options, dependencies, and tradeoffs; communicate impacts clearly to internal and client stakeholders

  • Monitor product performance using data and analytics; identify opportunities for optimization, iteration, and innovation

  • Ensure the final product meets quality, regulatory, and functional expectations while upholding WongDoody's creative and experience-driven standards

  • Document requirements, workflows, and product decisions with precision and clarity

WHAT YOU'RE LIKE

  • 8-10+ years of experience as a Product Owner, Product Manager, or similar role within digital products, agencies, SaaS, or technology organizations

  • Proven ability to prioritize complex requirements, manage competing stakeholder expectations, and drive alignment in fast-moving environments

  • Strong understanding of Agile methodologies (Scrum/Kanban) and experience working hands-on with cross-functional product teams

  • Ability to write crisp user stories, define acceptance criteria, and translate ambiguous requests into actionable work

  • Comfort collaborating with UX/design teams and understanding user-centered design processes and research inputs

  • Familiarity with technical concepts (APIs, integrations, data flows, constraints) and the ability to communicate effectively with engineers

  • Excellent communication, facilitation, and relationship-building skills

  • Proficiency with modern product tools (Jira, Confluence, Figma, analytics tools, etc.)

WHAT YOU'VE GOT

  • Experience in a creative agency, digital consultancy, or multi-client service environment

  • Extensive experience in branded consumer-facing premium digital product experiences

  • Background in user research, experimentation (A/B testing), or performance analytics

  • Exposure to enterprise-scale products, global user bases, or complex multi-stakeholder programs

  • Understanding of accessibility standards and inclusive design principles

THE PERKS

  • Competitive salary based on experience and region

  • Medical, dental, and vision benefits, 401(k) with company match, paid holidays, summer hours, VTO, and more

  • A collaborative, people-first culture built on creativity, curiosity, and continuous learning

  • Opportunities to work with global teams and contribute to high-visibility projects across industries

  • An environment that values diverse perspectives, experimentation, and craft — where product thinking, storytelling, and user advocacy truly matter

ABOUT US

We are WongDoody. 2000 innovators, creators and designers in 22 studios across the world.

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the "Best Places to Work". We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact:

Join our global team:

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.