Project Administrator

1 week ago

Ottawa, Ontario, Canada Ateko, backed by Bell Canada Full time

The project administrator (remote working from home) is responsible for providing essential administrative and coordination support to Project Managers on projects. You will coordinate project activities relating to order management, to ensure projects are delivered efficiently and successfully. As a motivated and highly organized member of our Project Delivery team, you will be on a clear career path with hands-on experience, providing a solid foundation for growth into a Project Manager role.
This position may require work outside of standard business hours, including evenings and weekends, to support order cutovers.

Order Coordination & Execution:

  • Manage the end-to-end administrative lifecycle of all project orders, including data/voice services, IT changes, and hardware. This involves initiating change requests in client/internal platforms, coordinating equipment shipping logistics, and ensuring all prerequisites for implementation are met with meticulous attention to detail.

Service Implementation & Cutover Facilitation:

  1. Act as the central point of coordination during service implementation events ("cutovers"). You will establish and manage virtual collaboration bridges (e.g., MS Teams, Webex), guide technical teams and stakeholders through the Method of Procedure (MOP), and oversee service testing to ensure a smooth and successful transition to new services.

Post-Implementation Validation & Reporting:

  1. Ensure project integrity by validating all post-implementation activities. This includes confirming that billing actions (activations, cessations) are processed correctly and that all order records are closed with data integrity. You will proactively track progress, report status, and escalate any issues to the Project Manager for timely resolution.

Qualifications & Skills:

  • Proactive, process oriented, attention to details mindset
  • Solid organizational, time-management, and interpersonal skills.
  • Strong verbal and written communication skills, with the ability to collaborate effectively, solicit cooperation, and liaise confidently with internal and external stakeholders.
  • Ability to manage multiple tasks, resolve or escalate issues appropriately, and work effectively in a fast-paced environment.
  • Familiarity with collaboration tools (e.g., MS Teams, Webex) is an asset.
  • Strong desire to learn and develop within the project management field.
  • Previous experience in a coordination, project support, or administrative role is highly desirable.
  • Fluency in both official languages (French and English) is an asset

Derek Weber

Senior Recruiter

Ateko

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