Microsoft Copilot Specialist

Overview

ALPHA IT has been recognized as one of Canada's Top Growing Companies by The Globe and Mail for three consecutive years, most recently ranking #83 in 2025. Our 435% growth over the past three years reflects the trust placed in us by our clients, the dedication of our talented team, and the support of the Vancouver Island community.

We're looking for a motivated and client-focused Copilot Specialist to join our team and build the foundation of ALPHA IT's Copilot and AI service practice. This is a ground-floor opportunity to help define our Copilot strategy, deliver real business value for clients, and shape how organizations adopt AI within Microsoft 365.

Reporting to the Director of Technology, you'll work directly with clients to assess their needs, design Copilot solutions, and guide successful implementation and adoption.

Duties & Responsibilities

Client Engagement & Delivery

• Act as ALPHA IT's subject matter expert on Microsoft Copilot and AI within Microsoft 365.
• Conduct business analysis to identify opportunities where Copilot can improve productivity and workflows.
• Lead Copilot onboarding, configuration, and optimization for clients.
• Facilitate training sessions, demos, and adoption workshops for end-users and business leaders.
• Provide post-deployment support and ongoing performance insights.

Internal Collaboration

• Work with internal teams to develop Copilot best practices, documentation, and repeatable implementation frameworks.
• Collaborate with engineers, account managers, and consultants to integrate Copilot into broader client strategies.
• Contribute to the creation of service offerings, templates, and case studies to support sales and marketing.

Innovation & Growth

• Stay ahead of Microsoft's evolving AI ecosystem — including Copilot updates, Power Platform integrations, and security/compliance implications.
• Recommend enhancements to ALPHA IT's AI service line and identify new opportunities for automation and efficiency.

Skills & Qualifications

• 3–5+ years of experience in IT, business analysis, or technical consulting (MSP experience preferred).
• Strong Microsoft 365 background, including Teams, SharePoint, and Power Platform.
• Demonstrated expertise in Microsoft Copilot tools, deployment, and user enablement.
• Exceptional communication and presentation skills — confident with clients, executives, and end-users alike.
• Strong business analysis and problem-solving skills.
• Proven ability to translate technical details into business value for clients.
• Highly organized, collaborative, and self-driven in a dynamic MSP environment.

Preferred Skills

• Familiarity with Power BI, Power Automate, or similar productivity tools.
• Background in change management or AI adoption programs.
• Understanding of data governance, compliance, and security within Microsoft 365.
• Experience developing or supporting training content for technical and non-technical audiences.

Why Join ALPHA IT?

• Be part of one of Canada's Top Growing Companies
• Shape and lead ALPHA IT's Copilot and AI services from the ground up.
• Collaborate with a passionate, innovative team focused on real business impact.
• Gain early access to Microsoft's latest AI tools and technologies.
• Work in a supportive culture that values growth, autonomy, and continuous learning.
• Make a meaningful impact on the Vancouver Island and Western Canada business community.

Job Type: Full-time

Pay: $95,000.00-$115,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Work Location: In person