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Guest Service Agent

2 weeks ago

Kingston, Ontario, Canada Motel 6 Kingston Full time

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service

Job Types: Part-time, Permanent

Pay: $17.80-$19.50 per hour

Ability to commute/relocate:

  • Kingston, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Language:

  • English (required)

Work Location: In person