NetSuite Customer Success Associate Consultant

2 weeks ago

Toronto, Ontario, Canada Oracle Full time
Description

As a Customer Success Associate Consultant, you'll enter our Customer Success Associate Development Program (CSADP) an immersive experience designed to build your product expertise, consulting skills, business acumen, and implementation methodology. Through robust training, hands-on development, and shadowing experienced professionals, you'll work across a variety of customers, industries, and teams, helping businesses transform how they operate so they can achieve their vision. You'll benefit from our shared focus on actionable analytics, cutting-edge technology, and personalized solutions, as you contribute to delivering high-quality projects and world-class customer experiences.

Responsibilities

What To Expect:
As a Customer Success Associate Consultant, you will:

•    Tackle complex business challenges individually and as part of a team through strategy, execution, and innovative problem-solving.

•    Deliver high-quality projects, proactively seek out opportunities for improvement, and provide best-practice guidance to help our clients maximize the value of NetSuite.

•    Consult with clients to deeply understand their business needs, map requirements to NetSuite functionality, and support smooth system configuration and adoption.

•    Drive customer satisfaction and measurable impact by meeting obtainable goals and metrics.

•    Be at the forefront of AI adoption in the ERP space embracing change, exploring new technologies, and introducing clients to transformative solutions.

What We Offer:

•    Comprehensive onboarding and training focused on technical skills, business acumen, and consulting excellence.

•    Access to mentorship, a global network of industry experts, and opportunities to work with businesses across a wide range of industries.

•    Clear career progression, empowering you to continue growing into new roles in consulting and customer success.

•    Competitive salary, comprehensive benefits, and a vibrant, inclusive work environment.
 
Who You Are:

•    A recent graduate with a bachelor's degree, preferred courses of study include Information/Computer Science, MIS, Accounting Info Systems, or Technology Management and a passion for launching a consulting career.

•    A critical thinker, analytical, and skilled at both quantitative and qualitative research.

•    Creative, resilient, and ready to tackle complex problems with a can-do attitude.

•    Able to juggle multiple priorities in a fast-paced environment, adapting quickly to change.

•    A strong communicator who thrives on building lasting relationships and delivering exceptional customer experiences.

•    Naturally curious about AI and eager to leverage new technologies in your work.
 

Qualifications

Disclaimer:

Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.  

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $51,700 to $85,100 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Career Level - IC1

Vacancy Type - New Position
 

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