Manager, Risk and Control

Company: CGIC

Department: P&C Business Enablement

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Risk and Control Manager you will be responsible for monitoring and assessing the design and operating effectiveness of operational controls for Property and Casualty business areas across all lines of business. You will make recommendations on improving processes and controls to mitigate risks associated with ongoing operations and strategic initiatives, ensuring operating effectiveness through continuous monitoring. You will work closely with stakeholders across the group of companies, at various levels of management, to ensure that P&C Insurance Solutions risk is appropriately managed.

• Consulting with business partners to assess impacts of operations and strategic initiatives to identify risks, inform control development and minimize downstream impacts.
• Developing impact assessments and risk management action plans, mitigating controls and ensuring accuracy and integrity of P&C Insurance Solutions operations
• Creating and maintaining business processes and data flows, evaluating the effectiveness of controls, assessing process limitations and impacts, and designing new controls to minimize risks.
• Testing and documenting the effectiveness of controls and assisting the business areas in developing plans to remediate identified weaknesses.
• Building a high-performing team where learning, sharing knowledge and innovation is encouraged and valued.

• You have an innovative mindset to improve operational risk and ability to influence change, with a focus on collaboration and alignment with department needs and strategies.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

• You have five years of experience in Auditing, Project Management or Information Technology, with insurance industry knowledge in risk and regulatory compliance.
• You have a post-secondary degree in Commerce, Business Administration, Information Technology or a related discipline.
• You have excellent communication and negotiation skills, are an effective problem solver and have people leadership experience.
• You have or are working towards the Chartered Insurance Professional (CIP) or Life Office Management Association (LOMA) designation(s).
• You have strong working knowledge of audit methodologies, project management methodologies, flowcharting, control frameworks and risk management techniques.
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

• You will travel occasionally.
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.