Human Resources Operations Specialist

Are you passionate about HR operations, systems, and delivering exceptional service? This is your opportunity to make a meaningful impact in a collaborative, growing HR environment. Reporting to the HR Operations Director, as a Human Resources Operations Specialist, you will play a key role in strengthening our national HR Service Centre and supporting managers across Canada through insightful reporting, accurate data management, and reliable HR systems expertise. If you're detail‑oriented, tech‑savvy, and energized by optimizing processes and supporting people, we'd love to meet you.

This 1‑year contract is based at Aramark Canada's Head Office: 5150 Spectrum Way, Suite 200, Mississauga, Ontario L4W 5G2.

• Provide guidance and support to managers on HR systems including SAP, ServiceNow, Checkr, Kronos, and SharePoint.
• Deliver administrative support across all HR systems and complete HR reporting and analytics requests, including maintaining recruiting and onboarding data.
• Support managers with HRIS inquiries across the full employee lifecycle: job requisitions, job descriptions, job postings, background checks, and onboarding.
• Process post-hire transactions such as leaves, layoffs, organizational chart updates, employee data changes, and terminations.
• Maintain organization and oversight of all Tier 3 HR Service Centre tickets.
• Collaborate with the HR Systems Manager on process and system improvement initiatives.
• Ensure all HR Service Centre tickets are accurately categorized and assigned to support proper tracking and reporting.
• Complete mail merges for mass communication letters and ensure accuracy.
• Support the involuntary termination process through risk assessments.
• Assist the HR Operations team with time-sensitive pay period close activities, including support for salaried time and attendance in Kronos.
• Maintain the HR Operations tracker, SharePoint documentation, and related logs.
• Escalate complex or high‑risk issues to HR managers and leaders and provide support as needed.
• Handle confidential employee and payroll information with the highest level of professionalism.
• Support HR projects and initiatives through reporting and administrative tasks.

• Bachelor's degree in Human Resources or a related field (required).
• 1–3 years of experience in HR or an HR Shared Services environment.
• 1–3 years of strong Excel and reporting experience, with the ability to analyze information.
• 1–3 years of experience using various HR systems.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) with working knowledge of HR systems.
• Strong written and verbal communication skills in English.
• High attention to detail and a fact-based approach to problem‑solving; able to communicate with tact and diplomacy.
• Demonstrated ability to identify and support process improvements.
• Ability to work in a fast-paced environment, manage multiple priorities, and self-learn.
• Ability to manage sensitive and highly personal information with confidentiality, maturity, and impartiality.

Salary Range $45,000-$50,000 CAD/ year (based on experience)

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners, and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters. 

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