Assistant Store Manager

We are looking for someone seeking exciting new opportunities as Assistant Store Manager for our thriving team in Kamloops, BC. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What we can offer you:

• A competitive salary.

• Comprehensive benefits and employee assistance program accessible.

• A generous employer contribution to the pension plan.

• Complete insurance coverage.

• Employee discounts on automotive products.

• Career development opportunities.

• Work in a dynamic work environment you'll be able to expand your skills.

Your Daily Contribution & Impact:

The Assistant Store Manager will assist the Store Manager in planning and directing the day-to-day operations of the store. They will also support the Store Manager in executing store sales, achieve operational goals and develops strategies to improve customer service while fostering a positive culture and a strong sense of team cohesiveness and belonging.

• Support inventory control, facility maintenance, execution of standard operating procedures, security and distribution of goods

• Sell a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels, handle all customer transactions; including all sales, returns, and defectives

• Develop and maintain strong relationships with customers. Handle customer complaints effectively and positively. Call on customers as necessary.

• Support Store Manager in managing payroll costs (including controlling overtime), controlling operating expenses and accounts receivables and collection, employee scheduling,

• Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
• Supervise store employees when manager is not present

• Coach, mentor, train and retain a knowledgeable team, participate in store recruitment initiatives as required

• Play an active role in the store's cleanliness, branding, product merchandising, cleanliness, physical appearance of stock, safety, health and environmental compliance

• Work closely with the sales/marketing departments in promotions, SPIFFs and displays

• Ensure successful monthly internal store audits and senior leadership audits of stores.
• Has the knowledge and ability to perform all positions and shifts if needed.

• "Maintain the "Never Say No" attitude/mantra and be the Ambassador for the Bumper to Bumper Brand"

• Will be required to travel and support other stores in their regions as needed

• Other duties as assigned

Expertise & Essential Skills:

• Base salary : 25$ / hour

• High school diploma required, Associate's Degree in retail management or similar an asset

• 1-3 years experience in aftermarket auto parts sales

• Extensive product knowledge or the ability to obtain product knowledge

• Successful completion of WHMS and Health and Safety Training

• Experience with MS Office products

• Must maintain a valid driver's license

• Required to work a flexible schedule to meet the needs of the business which may require night and weekend shifts

• Required to work the hours necessary to open and/or close the store

• Ability to exercise judgement and to work independently

• Demonstrated organizational and comprehensive skills

• Strong communication skills, ability to convey message in an organized, clear and effective manner

• Experience working under pressure and setting priorities

• Excellent customer service skills

• Ability to handle difficult customer situations

• Comfortable utilizing up-sell techniques

• Working knowledge of Store P&L, inventory management and leadership is ideal if role progression is Store leadership

• Strong cash handling skills, including the use of POS systems

Why Bumper to Bumper?

Bumper to Bumper is more than just a network of auto parts stores and repair shops; it's Uni-Select's flagship brand, bringing together experts who share the same commitment to providing quality parts, tools, and services.

With over 190 Bumper to Bumper stores and over 110 Bumper to Bumper Auto Service shops across Canada, we provide a turnkey trusted program, offering complete support, a strong brand image, and a dynamic go-to-market strategy.

Our extensive inventory features over 500,000 products, sourced from 350+ suppliers, including top national brands and private-label products, covering most makes and models on the road today. As skilled professionals, we understand the importance of trust and reliability. That's why we offer training on the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the industry.

At Bumper to Bumper, we stand for the right to repair and fight against obsolescence. We're committed to keeping cars on the road longer, believing that if something can be repaired, it should be Long live your car

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