Project Manger

Job Description

Note: Only applicants with a cover letter will be considered.

Looking for something challenging in a leadership role with a great deal of freedom and opportunity to grow? Do you enjoy operations and thrive in a customer-oriented role? Keep reading.

Seriously Painting Ltd. has been growing rapidly, and we're expanding our team.

We're a locally owned and operated family painting business that has been serving Nanaimo and the surrounding areas since the early 2000s.

This role is based in Central Vancouver Island, and our shop is in Nanaimo. There is very little time is "office time". This is a mobile, on-the-go and sometimes remote kind of job. Our service area covers Duncan, Ladysmith, Nanaimo, Nanoose Bay, Parksville, Qualicum Beach and the surrounding areas.

Project managers are responsible for managing the entire production process once the sales team has finalized the scope and collected a deposit.

This role is a salaried, plus bonus position. The actual hours can vary significantly by season, from 10-15 hours per week in the "slow season", to 30-40 hours per week in the summer. Efficient project management can be done in under 30 hours, even in the busy season.

Project managers largely set their own schedule, including managing appointments with crews and clients and completing any office/administrative work as they see fit.

Weekly team meetings and 1-on-1 GSR (goal-setting and review) meetings are scheduled with Mathew Camp (owner) to review training, KPIs (key performance indicators), and short- and long-term goals.

Role and Responsibilities

Deliverables

• Help customers prepare for their paint job. This includes constant communication, scheduling the start date, and understanding their needs and what is important to them.
• Maintaining clear and thorough communication with our customers throughout the entire process of the job, and creating a lasting relationship with our clients.
• Managing the production schedule to ensure jobs are delivered on time by coordinating with our painters, subcontractors, and customers.
• Hiring, training, and managing painting crews with employee painting crews and working with subcontractors.
• Resolving any and all customer complaints or issues that arise - going above and beyond to ensure an excellent customer experience.
• Providing an amazing experience for our clients.
• Ensuring jobs are being done correctly, timely, and with clean job sites.
• Managing and maintaining profit margins and efficiency on each job.

Skills and Requirements

• A preference towards customer service and delivering an amazing experience. You pride yourself on your ability to serve people.
• You love relationships and people—both your clients and the people you work with.
• Leadership—you do value your relationships, but also know when to be direct and a leader.
• You're a great problem solver—you thrive when presented with a problem and love to find solutions.
• You have strong communication skills and empathy.
• Strong organizational and time management skills—you thrive when things are "in order," but can always bring order to a situation that doesn't have it.
• Proficient with Microsoft Word & Excel (we use Google Sheets and Docs among other software)—and technology in general.
• Comfortable working "in the field" and spending time in your car, on job sites, and meeting with crews, clients, and other trades.

Expected Start Date: January 15th - January 30th.

Position: Project Manager

Compensation Structure: Salary + Bonus + Benefits.

Estimated Total Earnings: $60, $96,000.00 per year (including base salary).

Base Salary: $48,000.00 per year.

Job Types: Full-time, Part-time

Pay: $60,000.00-$96,000.00 per year

Expected hours: 30 – 40 per week

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Mileage reimbursement
• Profit sharing
• Work from home

Work Location: On the road