Network Engineer I

7 hours ago

Edmonton, Alberta, Canada OnX Full time

Job Purpose The Junior Network Engineer serves as a key operational resource within the OnX Canada infrastructure team. This role focuses on maintaining network stability, executing standard changes, and providing rapid resolution to technical incidents. The Network Engineer I works collaboratively with senior architecture staff to deploy solutions and ensures that documentation and monitoring systems are accurate and up to date.

Essential Functions

  • Perform day-to-day network operations, including monitoring, incident response, and ticket resolution.
  • Assist in the configuration and deployment of network hardware (switches, routers, access points, and firewalls).
  • Troubleshoot connectivity issues using standard diagnostic tools and methodologies.
  • Maintain accurate network documentation, diagrams, and asset inventories.
  • Execute standard change requests and software upgrades on network infrastructure.
  • Collaborate with senior engineers on complex projects and deployments.
  • Participate in on-call support rotations to ensure system availability.
  • Perform onsite datacenter or client site tasks, including racking, stacking, and cabling equipment.
  • This role requires participation in a shift rotation schedule

Education & Certifications

  • Post-secondary diploma or degree in a related technical field.
  • Foundational network knowledge (comparable to Cisco CCNA) is expected; active certification is an asset.
  • Familiarity with general IT infrastructure concepts (comparable to Network+).

Experience/Background

  • 1–3 years of IT infrastructure networking or relevant technical support experience.
  • Hands-on experience with fundamental troubleshooting tools (ping, traceroute, putty/SSH).
  • Solid understanding of the OSI model, IP addressing, and subnetting.
  • Working knowledge of switching concepts (VLANs, Trunking, Spanning Tree) and basic routing protocols.
  • Familiarity with wireless networking fundamentals and access point deployment.
  • Exposure to firewall concepts and basic VPN client configuration.
  • Experience working within a ticketing system (e.g., ServiceNow, ConnectWise) is preferred.
  • Eagerness to learn advanced technologies such as Cisco ACI, SD-WAN, and Cloud Networking.

Special Knowledge/Skills

  • Strong analytical and problem-solving skills with a high attention to detail.
  • Effective written and verbal communication skills for client and internal interactions.
  • Ability to work well in a team-oriented, collaborative environment.
  • Self-motivated with a strong desire for continuous technical learning and professional growth.

#LI-Onsite #LI-Hybrid #LI-PK1

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

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