Purchasing specialist call center agent

5 days ago

Boul le Carrefour Laval QC HT R Canada AIM Kenny U-Pull Full time
Company Description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting 

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

What we offer:​

  • A full-time, permanent position
  • A competitive wage starting at $22.10/hr + commission
  • Vacation, benefits and a RRSP matching program 
  • AIM Tuition Assistance Program
  • The tools and support needed to be successful in your career and professional development 
  • A dynamic & rewarding work environment that is also a lot of fun
Job Description

We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service. 

What you're responsible for: 

  • Answering incoming calls related to the purchase of used vehicles
  • Understanding the specific needs of our customers and offering personalized solutions
  • Highlighting our unique business model and sustainability benefits
  • Negotiating and concluding the purchase of cars, keeping in mind purchasing objectives and customer satisfaction
  • Following up on pending customer requests related to sales and purchase
Qualifications

To join our team: 

  • You are bilingual in French and English (required)
  • You have previous call center experience (1 year)
  • You have excellent negotiation and persuasion skills
  • You have excellent customer service and communication skills
  • You have the ability to multi-task in a fast-paced environment

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