Quality & Safety Technician

1 week ago

Hamilton, Ontario, Canada Leeco Steel Full time

Leeco Steel, North America's leading supplier of carbon, HSLA and alloy steel plate, is seeking a highly-motivated, detail-oriented quality technician for our Hamilton, Ontario facility.

What You'll Be Doing

  • Assist the Quality Manager in maintaining Leeco's Quality Management System and assuring customer specifications and requirements are met.
  • Interact with a variety of stakeholders – including sales, warehouse and inventory teams – regarding quality issues.
  • Analyze and develop quality procedures and facilitate the training of these procedures.
  • Assist in the execution and follow through of Corrective Action Reports.
  • Review and resolve customer complaints regarding products and services.
  • Troubleshoot product quality issues and recommend modifications to procedures and/or methods where applicable.
  • Conduct and/or coordinate internal and external audits.
  • Contribute to the tracking of supplier performance and support the purchasing team with the resulting information.
  • Receive, process and follow through on Out of Tolerance Report (OTR) information received from warehouses and customers.
  • Monitor the Credit Return Authorization (CRA) system of completeness accuracy in describing details of a customer issue.
  • Assist in the completion of Certificate of Conformance (COC's).
  • Maintain calibration on all warehouse measuring tools.
  • Assist in supplying customer questionnaires, surveys and other regulatory requirements.
  • Assist in overseeing procedure adherence in the cutting of steel plate.
  • Assist with internal safety or quality audits.

What You Bring

  • A high school diploma
  • 2 years of experience as an inspection or quality technician
  • Strong communication skills (verbal and written)
  • The ability to prioritize and delegate tasks
  • High-level of visual awareness
  • Experience collecting data and drafting reports
  • Experience using a variety of measuring tools, such as tape measures, calipers, rulers and micrometers
  • Proficiency with Microsoft Office Suite (Word, Excel)
  • Knowledge of quality standards (ISO, ASTM) and internal procedures
  • The ability to stand for long periods

Who You Are

  • Analytical
  • Detail-oriented
  • A problem-solver
  • A self-starter
  • Organized

Who We Are

Founded in 1882 on Chicago's West Side, Leeco Steel is a premier supplier of carbon, HSLA and alloy steel plate. Now headquartered in Lisle, IL, Leeco Steel operates 14 sales and distribution locations across North America and is a member of the O'Neal Industries (ONI) family of companies, the largest family-owned metals service center network in the United States.

What We Offer

  • Competitive salary
  • Health, vision and dental insurance
  • Short-term and long-term disability coverage
  • Life insurance
  • Training and development opportunities
  • RSP with company match

Committed to Fostering a Diverse & Inclusive Workplace

Leeco Steel is dedicated to recognizing, respecting, embracing, and supporting the unique characteristics and experiences that have shaped the lives of our employees. We aim to cultivate an inclusive environment where differences are positively embraced and everyone feels valued, considered and accepted. We encourage you to apply to this position regardless of whether you meet all the qualifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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