CPIC Specialist

Information Support Services Victoria, British Columbia

POSITION: CPIC Specialist

Department / Division / Section: Police / Information Risk Management / Information Support Services

Number of Positions: 1

Duration: Regular Full-Time

Work Schedule: Monday through Sunday, dayshift rotation, 11-hour shifts

Competition Number: P17-25

Date of Issue: December 4, 2025

Closing Date: January 8, 2026

Pay Group: $37.66/hr (Pay Grade 9)

To Apply: All submissions shall be sent electronically by 4:00pm on the above closing date and should include all qualifications and experience relevant to the position.

POSITION FUNCTION:

• Responsible for querying and maintaining the Canadian Police Information Centre (CPIC) system for both internal and external agencies and in obtaining information through the provincial justice and corrections systems to support police operations.
• Process applications for police information checks from the public; query police and court databases for criminal records; conduct indices checks with national police agencies; authorize the required forms, confirm identity and process and submit electronic fingerprints to the RCMP Criminal Records Identification Services.

KEY DUTIES:

• Gather, assess and verify information from various sources and databases that supports the entry, update and removal of investigative and intelligence information, such as court orders, persons, vehicles and property from the Canadian Police Information Centre (CPIC) while adhering to legislative requirements and CPIC policy.
• Receive, review and accept applications for police information checks from the public; conduct research through the police and court databases for criminal records; conduct indices checks with national police agencies; process and submit electronic fingerprints to the RCMP Criminal Records Identification Services.
• Liaise with the public by providing assistance in the vulnerable sector police information check and fingerprint processes.
• Prioritize and update the Provincial Records Information Management Environment (PRIME) regarding all CPIC transactions; embed and attach queries, entries, modifications and removals to the police report within the PRIME system for investigative and auditing purposes.
• Create Records Management System (RMS) reports for juridical partners without CPIC access to manage and maintain third party CPIC entries.
• Compose, send, distribute and follow up on CPIC narrative messaging, off-line searches and broadcasts.
• Assist officers with investigations by conducting queries and obtaining court and sentencing information through the Provincial justice and correction systems. Assist the Court Liaison officer in conducting queries from police databases to help locate individuals for DNA orders.
• Liaise and research data information through PRIME, Court, Probation, and Corrections Canada to ensure accurate charges and court information is received and entered for and prosecution; provide criminal record information to Crown and Courts as required; enter and maintain Provincial and Canada-wide Warrants, Undertakings, Probations and Prohibitions on CPIC for action to be taken by police officers; enter terms of probation, prohibitions and Orders and update records as directed by the Courts.
• Provide training and assist staff in the use and operation of the CPIC system; maintain and update CPIC training and procedure manuals and assist with related procedure and policy updates and development act as key operator for CPIC system problems and maintenance. Audit E-Comm CPIC entries.
• Liaise with Crown Counsel and Court Registry staff to verify accuracy of court documentation, warrant cancellations and procedures. Conduct queries and provide background information regarding outstanding warrants and requests for warrant radius extensions to assist Crown Counsel in the decision to return suspects back to the province; conduct queries and remove entries pertaining to deceased individuals.
• Review, follow up troubleshoot and rectify discrepancies, inconsistencies and/or data quality issues related to CPIC files. Request and conduct monthly quality assurance reports to verify and validate all entries made to the CPIC database are accurate.
• Request outstanding charges to be stayed based on retention periods, via Court Specialists and direction of Court Liaison Officer; conduct queries through the police systems to assist in locating individuals for DNA orders and outstanding warrants.
• Liaise with CPIC Field Operations in requesting off-line searches for internal investigations, CPIC audits and in reviewing and making recommendations regarding CPIC policy and procedure enhancements.
• Perform related duties where qualified.

INDEPENDENCE:

• Deviation from standard procedure may be referred to supervisor
• Work is generated by a variety of documents and requests for information
• Periodic review by the supervisor is performed through validation
• Issues such as retention of special interest and surveillance files are referred to the supervisor or investigating officer

WORKING CONDITIONS:

Physical Effort:

• Sit with arms unsupported while keyboarding (continuous)
• Work from ladders while filing (rare)

Mental Effort:

• Normal
• Ability to remain focused during constant interruptions (frequent)
• Short periods of intense concentration while researching judicial sentencing (often)

Visual/Auditory Effort:

• Focus on a variety of source data and VDT for long periods (continuous)

Work Environment:

• Office
• Required to work irregular hours

KEY SKILLS AND ABILITIES:

• Sound knowledge of the PRIME, CPIC, JUSTIN and CORNET systems
• General knowledge of law enforcement and criminal justice procedures
• General knowledge of the Criminal Code of Canada, Federal and Provincial Statues
• Organize and prioritize work
• Ability to interpret and apply department, provincial and CPIC policies
• Type 60 wpm
• Working knowledge of police department computer systems
• Operate a variety of office equipment
• Maintain a high degree of focus, concentration and accuracy
• Establish and maintain effective working relationships
• Ability to work both independently and in a team setting
• Deal effectively with the public and outside agencies

QUALIFICATIONS:

Formal Education, Training and Occupational Certification:

• High school graduation
• 1-year relevant post-secondary education

Experience:

• 2 years of related police experience or an equivalent combination of education and experience

OTHER:

• May be requested to substitute in a more senior position
• Required to obtain and maintain security and criminal record clearance
• Required to sign attestation of confidentiality
• This is a CUPE Local 50 position
• Job Description: 4047

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience : 2 years to less than 3 years