Personal Training Manager

1 week ago

Waterloo, Ontario, Canada Crunch Fitness Canada Full time

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development


HERE WE GROW AGAIN
Come join us and become part of the greatest growth story to ever be told in the fitness industry.  
Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It's an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. 

Position Overview: 
Join our team as the Personal Training Manager and be a driving force behind a high-performance, high-care culture that prioritizes speed, urgency, and exceptional results through member integration, programming, and development. Create a welcoming and inclusive club environment that fosters goal achievement without judgment.

Responsibilities:

  1. Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.
  2. Proactively generate personal training client leads and expand the client base for the team.
  3. Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
  4. Contribute to the development and enhance the fitness expertise of all Crunch team members.
  5. Achieve targets for both new client acquisition and existing client retention for the club.
  6. Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
  7. Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
  8. Ensure accurate administration of PT services, including client programming and progress tracking.
  9. Maintain meticulous reporting and data to gain insights into the department's performance.
  10. Strategically allocate and direct resources based on key performance indicators (KPIs) and organizational priorities.
  11. Provide exceptional customer service by responding to all member inquiries within 24 hours.
  12. Collaborate closely with the General Manager to uphold the highest standards in the club experience.
Qualifications:
  • 2+ years of personal training experience preferred.
  • Proven experience in executing plans and managing key performance indicators (KPIs).
  • 3+ years of experience in managing and leading a team of 8-15 employees preferred.
  • Solid understanding of the fitness industry, market trends, and key business drivers.
  • CPR/AED certification required (can be obtained within 30 days of hire).
  • Nationally Recognized Certified Personal Training License.
  • A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
Our Core Values
  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment 
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community 

Education Requirements: Diploma or degree preferred.

Are you ready to take on this dynamic role and drive success in our fitness community? Join us in creating a positive and results-driven environment

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