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Afterhours Dispatch
1 hour ago
Founded in 2006, Triple Eight Transport Inc is an asset-based carrier company with terminals in Abbotsford, Calgary, and Edmonton We provide Full Truck Load Transportation Services to and from major cities in Western Canada and Western US with our own fleet of Reefers, and Dry Vans. Triple Eight Transport is dedicated to personal career growth, our success is directly attributed to our dedicated and talented team of professionals who work hard together to achieve a common purpose - To provide efficient transport services that add value to our customers and to grow our business through safe operations, innovation, and continued excellence.
The Afterhours Dispatch is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.
Responsibilities will include:
- Communicating with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements
- Handling all driver related satellite messages or calls within assigned and overflow queues
- Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
- Preparing customs clearance paperwork and ensuring it has been submitted the customs broker
- Following up with customs brokers to ensure clearances are completed in a timely manner
- Arranging and booking in repairs for in transit truck breakdowns
Qualifications
- Analytical and critical thinking skills
- Must have reliable transportation
- Strong problem solving skills
- Proven team player with ability to align position goals with corporate strategic goals
- Minimum of 2 years of experience in a dispatch or planning role required
- Minimum of 1 year of customer service experience would be an asset
- Some post-secondary education is an asset
- Must be legally allowed to work full time in Canada
Why choose Triple Eight Transport Inc.?
- State of the art facility
- Regular company lunches for special events
- Annual Summer Corporate team building event
- Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us
- Opportunities for growth within the company as we continue growing
- Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
- Competitive wage and vacation packages
Shift:
- Must be able to work both Saturday and Sunday (Morning or Evening Shift)
- Must be able to work three weekdays 3PM - 11:30PM
Our commitment to diversity, equity, and inclusion
Triple Eight Transport Inc is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. We also welcome applications from non-Canadians who are eligible to work in Canada.
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
