senior commercial account manager, client loyalty

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our

Culture Book

• The candidate may be based in Quebec City or Chaudiere-Appalaches, Beauce or Riviere-du-Loup

POSITION OVERVIEW

As a key contributor to financing and credit, you will use your talent and creativity to make a real impact on the success of Canadian entrepreneurs. You will leverage your relational strengths and knowledge to accelerate the growth of your existing portfolio of clients while developing business opportunities, both in financing and consulting.

CHALLENGES TO BE MET

• You will meet and build ongoing relationships with entrepreneurs, clients and prospects and discuss with them the specifics of their business in order to diagnose issues, provide advice and identify, where appropriate, a BDC service offering appropriate to their business needs;
• You will deliver a marketing plan aligned with the objectives of the business center. This will ensure the retention and satisfaction of the client portfolio and the development of their potential.
• You will implement your concrete business development action plan. The objective is to maximize the business opportunities generated by your existing client portfolio and to exploit its referral potential to the maximum in order to acquire new clients.
• You discuss the specifics of your clients' and prospects' businesses in order to raise issues, provide advice and identify, if necessary, a BDC service offering appropriate to their business needs. You ensure the presentation and direct sale of consulting services mandates (Operational Efficiency, Marketing, Human Resources and Financial Strategy).
• You analyze, negotiate and present high quality loan proposals using sound credit judgment;
• You will manage a portfolio of corporate borrowers whose satisfaction is one of your priorities. You ensure effective relationship management by ensuring that communications are value-added, segment-specific and personalized.

WHAT WE ARE LOOKING FOR

• Do you have a Bachelor's degree in business administration or in a field deemed equivalent?
• Do you have good financial analysis skills and to interpret financial statements?
• Do you have a professional accounting designation? If so, this is an major asset.
• You are passionate about entrepreneurship and have 2 to 4 years of experience in a similar role with sales objectives as well as good knowledge of the business environment in your region?
• You are known for your canvassing, your listening skills and you have a sixth sense that allows you to identify the issues and business needs of entrepreneurs?
• Your clients and business relations remember you because of the accuracy of your advice, your proactivity and your outstanding customer service?
• You are rigorous and organized in the management of your portfolio and in the implementation of your marketing plan. Efficient in your business development, by implementing strategies known as mass (mass mailing, quick shares).
• Are you a team player who builds effective and lasting relationships with your peers, business contacts and external partners?

A valid driver's licence and access to a vehicle is required

Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at

.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.