Lounge Server

Join Our Growing Team: Lounge Servers Needed

**Weekends for this position is a must, this is a day/evening position where flexible hours will be needed**

At Cannon Estate Winery, we're on a mission to create a warm and welcoming dining experience for all, and that starts with our extraordinary team. If you're passionate about great food, tasty cocktails, amazing wine, hospitality, and making every guest feel like family, we want YOU to be part of our family.

Why Cannon Estate Winery?

You'll have the opportunity to work with a dynamic team, honing your skills and discovering new passions in our newly open lounge.

Inclusive Culture:

We're not just co-workers; we're a family. We support each other, learn from one another, and grow together. You'll have the chance to thrive in an environment where your voice is valued.

At Cannon Estate Winery, we're committed to your growth. Although we are searching for seasoned pros, we offer training and development opportunities to help you excel.

Your Role as a Lounge Server:

Guest Experience: You'll be the face of our restaurant, ensuring every guest feels welcome, heard, and satisfied. Your genuine smile and exceptional service will leave a lasting impression.

Order Accuracy: Taking orders with precision and delivering dishes promptly and accurately is your forte. Attention to detail is key

Wine and Menu Knowledge: Help customers select food and beverages through romancing and knowledge of the menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines and pairings; answering food preparation questions. High level of wine, liquor and cocktail knowledge is considered an asset.

Team Player: Collaborate seamlessly with your fellow servers, kitchen staff, and management to create a harmonious dining experience.

Hygiene and Safety: Maintain cleanliness standards, ensuring the safety and well-being of our guests and team.

What We're Looking For:

Passion for Hospitality: A genuine love for people, food, and of course WINE.

Effective Communication: Clear and friendly communication skills to interact with guests and colleagues.

Adaptability: The restaurant world is fast-paced, and you thrive in a dynamic environment.

Team Spirit: An enthusiastic team player who's willing to pitch in wherever needed.

Diversity: We celebrate diversity in all its forms and encourage everyone to apply, regardless of their background.

How to Apply:

If you're ready to embark on an exciting journey with us, please submit your resume and a brief cover letter.

Join us in creating memorable dining experiences where everyone feels at home. At Cannon Estate Winery, we believe that good food is meant to be shared with all, and we can't wait for you to be part of our diverse and dedicated team

As a Cannon Estate Winery server, you are responsible for positive guest interactions while conducting tastings, taking orders and serving food, and beverages in a friendly and efficient manner. This position plays a role in creating and providing an outstanding level of customer experience and satisfaction. Therefore, as a server, it is essential that you maintain an energetic, friendly, and welcoming attitude at all times. Servers are expected to be attentive to our guests' needs making them feel welcome and comfortable. Since guest satisfaction plays a key role in our restaurant, servers are also responsible for checking on customers to ensure that they are enjoying their meals and take initiative and action to correct any problems.

Major Responsibilities

• Working in our on-site lounge
• Hosting wine tastings, sharing our story, wines and vineyard
• Learn and present wine product tasting notes to customers from both winery labels
• Serve customers (make and deliver drinks, deliver food, clear tables etc)
• Receive and process orders from customers, data entry, invoicing, and credit card transactions on POS system; collect and provide change for cash transactions as required
• Check inventory and coordinate with the Lounge Manager for product availability
• Pick and package wine orders purchased by customers
• Exercises due diligence to maintain the accuracy of customer transactions
• Cleaning duties of the interior and exterior of the lounge
• Opening and closing duties

Qualifications

• Serving It Right
• Ability to work in a regulated facility serving wine and pass Criminal Record Verification
• Ability to carry a case of wine ~ 14.5 kg (31.2 lbs)
• Dependable and punctual
• Confident and motivated
• A passion for wine and educating others on it
• Excellent customer service skills
• Strong verbal and written communication skills in English
• WSET training is considered an asset but not required

We thank all applicants; however only those selected for an interview will be contacted.

Work Conditions

• Ability to stand for some periods of time
• Lifting of wine cases for order fulfillment
• Cleaning of service area

Cannon Estate Winery Ltd. is an equal opportunity employer.

Job Type: Part-time, weekend availability a must

NO WINE EXPERIENCE NEEDED. On the job training provided

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• On-site parking
• Store discount

Application question(s):

• Are you able to pass a Criminal Record Verification check?

Experience:

• Serving: 1 year (required)

Language:

• and write English fluently (required)

Work Location: In person