Bilingual FR/EN Site Engagement Liaison

2 weeks ago

Montreal, Quebec, Canada ICON Strategic Solutions Full time

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

  • Responsible for relationship building and operational oversight of the site
  • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.)
  • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study
  • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.
  • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals (recruitment, data entry timelines etc.).
  • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable

You are:

Bilingual- French/English- Located in Montreal/Quebec

Education

  • Bachelor's degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience).
  • Proficiency in local language preferred. English is required.
  • Must be bilingual French / English
  • 5-7 years clinical experience (this includes clinical monitoring)
  • Experience with audits is preferred but not required
  • Study start up experience required

Skills
and Technical Competencies

  • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements.
  • Must demonstrate good computer skills and be able to embrace new technologies.
  • Good communication, presentation and interpersonal skills.
  • Ability to manage required travel of up to 75% on a regular basis.
  • Demonstrated networking and relationship building skills.
  • Demonstrated ability to manage cross functional relationships.
  • Ability to communicate effectively and appropriately with internal & external stakeholders.
  • Ability to adapt to changing technologies and processes.
  • Knowledge of country requirements for GCP that may be different to those of Procedures.

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