Tenant Support Worker-Casual

Position: Tenant
Support Worker

City: Merritt

Program and Site Location: Supportive Housing, Juniper

Reports To: Coordinator of Supportive Housing, Merritt

Term Casual/On-Call up to a maximum of 40 hours per week

Wage Range: $24.97 up to $28.62 based on education and related
experience

Position Summary: As a Tenant Support Worker you will provide life skills services to Program Participants who may struggle with mental health concerns, substance misuse challenges, and chronic health conditions. Within this role, you will support Program Participants to identify individual goals and develop life skills necessary to live as independently as possible. Service delivery is based on a client-centered, trauma-informed and non-judgmental perspective.

What We Offer:

- Competitive benefits including but
not limited to dental, vision, physiotherapy, massage, and fertility upon
eligibility

- Municipal Pension Plan upon
eligibility

-  On-site training and development
opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training

-  A culture of equality, inclusion, and
diversity including paid cultural sensitivity days

-  Accidental death insurance and Wellness
plan benefit

-  Vacation entitlements for Part-Time
and Full-Time employees

What
is Casual/On-Call?
Casual/On-Call means there are no guaranteed hours and work requirements may
vary to a maximum of 37.5hours per week. Casual/On-Call is a great way for you
to get to know us and for us to get to know you. It is also a gateway for
future permanent positions within the Society. There are no rules with respect
to declining shifts that do not work with your schedule that may result in
removal from the casual/on-call list. 

Typical
Duties Include:

Tenant
Support Worker Responsibilities

Encourage and support Program
Participants to live as fully and independently as possible.

Participate
in the assessment, goal setting and program planning for Program Participants
when requested.

Provide
supervision and support to mitigate individual and program risk to ensure
safety, comfort, and wellness.

Work
closely with identified community resources for each Program Participant.

Actively
seek the views of Program Participants and involve them in decision making to
improve their own identity, purpose, and self-esteem.

Complete
wellness checks/room checks when required.

Assist
with meal planning, meal preparation, and meal education with Program
Participants.

When
required, arrange weekly drop off's from the local Food Bank.

Monitor
and move along community members who are loitering in and around the property.

Provide
crisis intervention as required including overdose responses by ensuring
immediate access to medical services and completing necessary incident reports
when required.

Administrative
Responsibilities

Conduct
assessments of potential Program Participants using the BC Housing mandated
Vulnerability Assessment Tool (VAT).

Complete
accurate and up to date communication/case notes.

Maintain
files and statistics as per accreditation standards.

Complete
move in/move out documentation as required by the Property Services Department.

When
requested, be a member of the Society's Performance and Quality Improvement
(PQI) team.

Ensure
compliance with all Society policies and procedures.

Other
duties which may or may not be outlined within this job description.

Qualifications
and Requirements

Bachelor
of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or
an equivalent combination of education, training and/or lived experience.

Strong
ability to recognize and address difficult
behaviors.

Good
communication, documentation, interpersonal and conflict management skills.

Ability to work
within a team-based environment involving multi-agency supports.

Strong working knowledge
of community resources.

Understands and
maintains professional boundaries.

Valid driver's
license, safe driving record and reliable/appropriate transportation with
business use

Must pass an
acceptable criminal record check for the vulnerable sector.

Occupational First
Aid Level 1 required.

Readiness to
complete in-house online training within the first month of employment.

Mental Health
First Aid, ASIST, and Trauma Informed Practice an asset.

As Program
Participants are allowed to have pets, it is noted that this is a pet-friendly environment.

If you self-identify as Indigenous (First
Nations, Métis, or Inuit) and/or would like assistance with the application
process, job readiness, interview readiness or tips for resume and cover letter
writing, we encourage you to contact us, and you will be redirected to our
Employment Advisor.

The ASK Wellness Society is dedicated to
promoting diversity/multiculturalism with inclusion as one of our Core
Values.  All qualified applicants will receive consideration for
employment without regard to race, ethnicity, religion, gender identity or
expression, sexual orientation, national origin, disability, or age.

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