Manager, Corporate Partnership Services

About OEG Sports & Entertainment:

OEG Sports & Entertainment delivers North America's leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL's three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL's Bakersfield Condors. OEG operates Rogers Place, North America's premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.

About the Role:

Reporting directly to the Director, Corporate Partnership Services, the Manager, and Corporate Partnership Services is responsible for 100% fulfillment of all partnership contracts with an emphasis on leading and mentoring a team to deliver first class events, marketing activations and promotions.

Your Focus in this Role:

• Manage a top tier partner relationship by delivering on set forth objectives and achieving 100% contracted asset fulfillment
• Train, develop and mentor a team of specialists by leading through example and bridging the Sales to Service function
• Focus on a solid oversight, understanding and relationships with all partner accounts
• Responsible for the consistency in delivery and approach for servicing corporate partners
• Lead and support the creation and presentation of high-quality presentation decks for corporate partners
• Manages key departmental functions including: Game Notes, Contract Lifecycle, Promotional Schedules, Project Planning Processes as well as Partnership Presentations and Recaps
• Help to establish and build departmental efficiencies through new processes development (Game Notes, Project Management, Calendars, Interdepartmental Engagement)
• Assists the Partnership Service Group to ensure consistency of CRM system use throughout the Sales Cycle
• Works with Partnership Sales Specialists to ensure consistent partnership contract fulfillment, including:
• Consolidated tracking / progress of all partnerships
• Consistent promotion development & communication with partners
• Consistent reporting to partners including season, program and promotional recaps
• Contract tracking
• Liaises with OEG Departments and third party vendors on content development
• Liaises with the Business Analysis team and Director, Corporate Partnership Service on CRM development opportunities for Corporate Sales
• Assists in the strategic development and execution of the partnership services plan, including a robust gifting and hosting platform
• Manages the promotional schedule and works with Game Operations to ensure all partnership elements are incorporated

Who You Are:

• You have strong oral and written communication skills
• You posess a high level of poise and professionalism
• You have the ability to be innovative and to provide viable business solutions
• You have excellent interpersonal skills in order to communicate with diverse internal and external clients
• You're passionate about a career in marketing and the sports and entertainment industry
• Ability to prioritize workload and solve problems quickly
• You're organized, have a keen eye for detail, and incredible time management skills
• You have a talent for building great working relationships at all levels within an organization
• You are available to work long or unpredictable hours on weekdays, weekends and holidays as needed

Education, Experience and Skills:

• Post-Secondary Degree or Diploma in a relevant Marketing/Communications, Business, or Sport Management Program is required
• 5-7 years of experience in consumer marketing or brand management, in addition to experience in a sales and/or customer service role
• Minimum of 2 years of direct supervisory responsibilities is required
• Project management experience is considered an asset
• Knowledge of television and/or radio advertising an asset
• Strong knowledge of best practices in corporate customer service and the sponsorship industry
• Experience with Microsoft Dynamics 365 or another CRM platform
• Strong computer capabilities with Microsoft Office (including PowerPoint, Word and Excel)
• Significant experience in the development and delivery of presentations

What's in it for you?

• 100% Employer Paid Benefits + RSP Matching Program
• Oilers, Oil Kings, and Live Entertainment Ticket Options
• Healthcare and Lifestyle Spending Account Options
• On-Site Parking and Transit Allowance
• On-Site Gym
• Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT
• Social Work Culture + Employee Events

Next Steps:

Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team.

Stay in Touch

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