Branch Manager

• An exceptional financial cooperative with a firm commitment to its people, culture, and the community
• Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
• Earn a competitive salary of $74,800 - $88,000, and comprehensive benefits

We're a cooperative—a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners—which means what's good for you, is good for us.

From everyday banking needs like chequing and savings accounts, investments, credit cards, mortgages, loans, and business banking, we offer all the products and services you expect from your financial institution.

For more information, please visit our website:

This is an on-site position at our local community branch in Jeffrey's, NL.

As a key member of our leadership team, the Branch Manager will report directly to the Regional Manager of Branch Operations and play a pivotal role in spearheading the strategic direction of our Credit Union. Your exceptional leadership skills will inspire and motivate our branch team to achieve outstanding results in operations, business development, and member retention.

Your vision and expertise will drive branch growth, profitability, and member satisfaction, ensuring our Credit Union remains a trusted financial partner in the community. By fostering a culture of excellence, you will empower your team to deliver exceptional service, build strong relationships, and identify opportunities for growth and innovation.

If you're a results-driven leader with a passion for delivering exceptional results and making a meaningful impact, we invite you to join our team and take your career to the next level.

Main Responsibilities & Focus

• Lead, coach, and develop a high-performing team to achieve branch goals and objectives
• Foster a culture of member-centricity, ensuring exceptional service and building strong relationships with our valued members
• Oversees the overall branch function including both deposit and loan portfolios; coordinate and direct the activities of deposit and lending functions, including consumer and commercial credit, residential and commercial mortgages, asset quality, investment products and financial planning
• Develop and execute branch-level strategies to drive business growth, increase profitability, and enhance member satisfaction
• Maintain awareness of changes related to deposit and credit granting fields, including government regulation, technology, consumer needs and preferences, as well as product offerings and services offered by other financial institutions
• Collaborate with regional and corporate teams to ensure alignment and effective execution of organizational objectives
• Monitor member activity and effectively train staff on product and service promotions to ensure a high level of business retention
• Performs or oversees delegated Treasury Functions including determining cash needs of the branch and controlling vault cash
• Develop, recommend, and implement the annual capital and operating budgets for the branch; monitors performance results and takes corrective action as appropriate
• Processes member transactions, applications for loans, mortgages, lines of credit, overdrafts, credit cards, and overseas delinquency control and branch collection activities as required; responds to member inquiries and/or complaints and manages accordingly
• Ensures branch compliance with audit and security standards, policies and procedures, and loss prevention measures

The successful candidate will have completed a bachelor's degree with an emphasis in Business Administration or Commerce plus a minimum of six to nine years relevant experience including three to five years' supervisory experience; or an equivalent combination of education and experience in credit management. The successful candidate will also have:

• Skilled in creating and executing effective work plans
• Ability to craft compelling sales strategies that drive results and exceed targets
• Master navigator of financial management, expertly steering our branch through the complexities of budgeting, expense management, and balance sheet optimization
• Expert knowledge of products and services, lending, and wealth management
• Risk savvy; mitigate risk and seize opportunities
• Strategic visionary; chart the course for success through strategic management activities
• Proficient with data systems, software applications and technology
• Ability to cultivate valuable partnerships and alliances
• An outgoing and self-motivated nature with strong work ethics
• Strong leadership skills and ability to coach, delegate and foster a team environment
• Mastery at cracking life's toughest puzzles and making the smartest choices with top-notch decision making and problem-solving skills
• Exceptional communication prowess and stellar time management skills

In exchange for your hard work and dedication, you will receive a highly competitive salary of $74,800 - $88,000, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:

• An exceptional workplace culture, and an opportunity to join an engaged and community-driven team
• Competitive compensation and benefit packages with performance-based incentives
• Generous benefit package including a flexible health and dental plan (minimum 60% employer paid), including life insurance, ADD, EAP, and Teledoc Coverage
• Minimum 6% contribution with employer matching in a Defined Contribution Pension Plan
• Generous annual, sick, and volunteer leave allowances
• Tuition and training reimbursement for personal and professional development
• We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program
• A commitment to fair wages as a living wage employer
• Additional benefits, include but are not limited to paid volunteer, sick time and personal leave, reduced rates on employee loans/mortgages and no service fee banking
• Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more

Join our team for a meaningful career, backed by benefits that support your professional and personal growth. Apply today

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels. The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.