HR Assistant

Got a heart for people and a head for details?
Join our HR team and help make the magic happen behind the scenes

The HR Assistant supports the Human Resources department by assisting with recruitment and hiring, facilitating communication, supervising volunteers, managing post-show administrative tasks, and helping with the day-to-day operations to ensure the department runs smoothly and efficiently.

• These full-time, temporary positions will be based primarily at our head office on Baker Street in the beautiful city of Nelson, BC.
• Festival Site Work: The successful candidates will also be required to work on-site at the festival location near Salmo, BC for about 1 month in July.

Available Positions:
We have 4 positions available with varying start dates as follows. Please indicate which position you're most interested in when applying.

• 1 Position: Mid-January to Sept. 11, 2026
• 2 Positions: Mid-March to Sept. 11, 2026
• 1 Position: Mid-April to Sept. 11, 2026

Roles and Responsibilities:

• Assist the HR department throughout the full recruitment cycle, including sourcing candidates, conducting online interviews, preparing job offers, and managing contracts and agreements.
• Address employee concerns, grievances, and conflicts fairly and confidentially.
• Build, assign, amend, and manage employee schedules efficiently using various software.
• Supervise and support HR volunteers by providing guidance and problem-solving as they complete tasks, check in crew members, and issue credentials with accuracy and professionalism.
• Assist new crew members in filling out paperwork and identifying missing or incorrect paperwork.
• Answer emails and field general inquiries from crew.
• Provide administrative support to the Human Resources team and assist with additional tasks or workload as needed.
• Assist with the organization and implementation of training materials for all crew.
• Provide exceptional service and support to crew members, ensuring a friendly and welcoming experience at every point of contact.
• Assist with post-show wrap-up activities, including reviewing hours, verifying records, entering reviews, supporting final payroll and volunteer deposit processes.
• Identify and prioritize communications and responsibilities.
• Performs other duties as assigned.

Qualifications:

• Above-average computer skills and experience using Google Suite.
• Ability to quickly learn new software.
• Experience with festivals and events is an asset.
• Organization and analytical thinking skills are necessary for this role.
• Good verbal and written communication skills.
• Previous work experience as an HR Assistant or similar role is an asset.
• Previous supervisory experience is an asset.
• Hospitality or Customer Service experience is an asset.
• Certification in Human Resources Management or relevant fields is an asset, but not required.

Attributes and Capabilities:

• Motivated individual who is driven to complete tasks and succeed.
• Meticulous attention to detail.
• Outgoing personality and a team player.
• Courteous, competent, and persuasive. Be a clear communicator.
• Flexible and able to respond to changes in working conditions.
• Ability to maintain confidentiality and exercise discretion.
• Patient in performing repetitive tasks.
• Strong time management & critical thinking skills.
• Ensures compliance with all HR policies.
• Ability to work in a culturally diverse work space without personal judgments or bias.
• Reflect the Shambhala spirit through kindness, inclusivity, and a welcoming approach

The Perks:
At Shambhala, we're not just about the music; we're about creating an incredible experience for our team too. Here's what you can look forward to when you join us in a contract position:

• Team Yoga Classes: Dive into wellness with complimentary yoga sessions for our HQ team in the off-season. Let's embark on a journey together toward enhanced well-being and mindfulness
• The "20cm Rule": If Whitewater gets at least 20cm of snow overnight, Shambhala HQ staff have the option to take the morning off to enjoy the powder before heading to work.
• Savoy Hotel Discounts & Bloom Nightclub Shows: Enjoy exclusive discounts on stays at The Savoy Hotel for you and your loved ones Plus, as part of the Shambhala HQ team, you can attend selected shows at Bloom Nightclub free of charge. .
• Casual Dress Code: Embrace your individuality with our flexible dress policy.
• Competitive Salary: We offer a competitive salary that aligns with industry standards.
• Unique and Exciting Work: Joining Shambhala HQ isn't just a job—it's a unique experience Shambhala HQ staff get an insider's look at the festival, from planning to execution. Dive into the magic of Shambhala firsthand

Ready to join the team?
Submit your resume and cover letter below.

Pay Rate:
$22-23 per hour

Shambhala Music Festival is committed to employment equity. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Please watch the video below for an inside look at the culture you'll be joining at Shambhala Music Festival