Platform and Benefits Analyst

Job DescriptionJob Description

Job Title
Platform and Benefits Analyst

Build the Future with Us

Are you passionate about process optimization and digital tool management? Do you want to contribute to a company whose mission is to ensure clients feel confident and secure about their future? As a Platform and Benefits Analyst, you will play a key role in continuously improving processes related to group benefits administration and supporting clients for a smooth and efficient experience.

This position offers an excellent opportunity to showcase your skills and reach your full potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish with Us

As a Platform and Benefits Analyst, you will be at the center of our mission. Your main responsibilities will include:

· Participating in planning, executing, and verifying tasks for clients using our digital tools;
· Analyzing data reports and recommending improvements to optimize processes;
· Identifying and resolving operational issues promptly;
· Acting as a subject matter expert in diagnosing anomalies and driving continuous improvement;
· Preparing and validating files related to benefits and ensuring data compliance;
· Supporting testing activities for digital tools during integrations and updates;
· Contributing to special projects and new implementations as needed;
· Maintaining high client satisfaction through proactive and personalized service.

What Will Help You Succeed in This Role

We are looking for someone who:

· Is recognized for strong analytical and problem-solving skills;
· Excels in organization and priority management;
· Demonstrates autonomy and attention to detail;
· Has solid technical skills, particularly with Excel and other digital tools;
· Holds a bachelor's degree in business administration, project management, or a related field;
· Has 6 to 8 years of relevant experience;
· Knowledge of group benefits principles is an asset;
· Advance level of English and French, as you will communicate and analyze documentation in English and in French with Anglophone and Francophone clients and partners on a daily basis.

Why You'll Love Working with Us

· A work environment where learning and development merge with a collective pursuit of excellence;
· A healthy, safe, equitable, and inclusive workplace where potential can be expressed and developed freely;
· The flexibility of a hybrid work model supported by inspiring and innovative workspaces;
· Competitive benefits: Flexible group insurance, pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more

Apply now and take charge of your career where your talent truly matters

Not sure if you should apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you

Location(s)Québec, QuébecOther Possible Location(s)Montreal, Quebec, Toronto, Ontario
Company

iA Financial Group

Posting End Date Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto  Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

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