Customer Service Representative

6 hours ago

Toronto ON MW V, Canada Firemen Movers Full time

We are seeking a dependable and customer-focused Customer Service Representative to join our moving company for the busy season. This role plays a key part in delivering a smooth and positive experience for our customers from first call through move completion.

Responsibilities:

Answer incoming calls and respond to customer inquiries

Schedule moves and accurately enter job details

Communicate clearly with customers regarding pricing, timing, and services

Coordinate with drivers and movers to support daily operations

Manage emails, paperwork, and general office tasks

Handle customer concerns professionally and efficiently

Qualifications

Previous customer service or office experience preferred

Strong communication and organizational skills

Comfortable with phones, email, and basic computer systems

Ability to multitask in a fast-paced environment

Reliable, punctual, and detail-oriented

What We Offer

$20/hour competitive pay

Consistent daytime schedule

Seasonal position from April–January

Opportunity to return each season starting in April

Supportive team and stable work environment

How to Apply:

Apply through Indeed with your resume. Qualified candidates will be contacted for an interview.

Job Types: Full-time, Seasonal

Contract length: 8 months

Pay: From $20.00 per hour

Expected hours: 40 per week

Ability to commute/relocate:

  • Toronto, ON M8W 1V7: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (preferred)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

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