Senior Software Architect

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

As a Senior Software Architect, you are driven, possess a high degree of discipline and can deliver scalable and robust solutions for complex and large-scale software systems. You will use AI and NLP technologies to provide cutting-edge solutions. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect, you will drive the technical feasibility analysis for projects to identify and mitigate technical risks. Your expertise in selecting appropriate technologies and frameworks will drive innovation and shape the overall architecture, ensuring it aligns with business and technical goals. Throughout the development process, you will lead and mentor engineering teams, ensuring the successful implementation of the architectural design. Your ability to define the strategic architecture vision will be essential in aligning the software architecture with the overall organization technology strategy, driving its success in a fast-paced competitive market.

Key Responsibilities

·       Collaborate with product and engineering teams to translate complex and ambiguous business requirements into robust solution designs.

·       Assess the technical feasibility of new projects and help engineering teams to solve their most difficult technical challenges.

·       Understand and contribute to the long-term system architecture strategy and teach others about it.

·       Design, implement, and scale AI and NLP solutions for the enterprise.

·       Partner with IT teams to successfully integrate AI solutions into production systems.

·       Design for non-functional requirements including maintainability, efficiency, scalability, observability, availability, and security.

·       Estimate resources required for a proposed design and optimize plans for cost, performance, or other attributes.

·       Help to review design proposals from others.

·       Produce technical documentation relating to application architecture, design steps, integration processes and testing procedures.

·       Research AI tools, platforms and practices, and provide recommendations and proofs of concept.

·       Define best practices, patterns, and guidelines in coding and system design.

·       Review designs and code to ensure its compliance with best practices and coding standards.

·       Provide technical mentoring, guidance, and consultation to other architects and engineering teams to ensure the successful execution of software projects.

·       Analyze legacy code and plan for enhancements to maintainability and other non-functional requirements.

Qualification and Skills

·       You can relate your solid experience in designing large scale, web-based software products and collaborating with a team to support their development and deployment.

·       You have experience developing and deploying complex systems in Azure or another public cloud provider.

·       You are deeply familiar with many elements of our technology stack, which includes Kubernetes, Docker, Java, Spring Boot, Kafka, Avro, JavaScript, MySQL, and Gradle.

·       You have prior experience with high-throughput healthcare information systems using HL7 or FHIR, or analogous integrations in other domains.

·       You have experience with building and deploying AI solutions on Azure or another public cloud provider.

·       You successfully manage system complexity through modularization and specification of maintainable boundaries between components.

·       You demonstrate exceptional analytical, planning, and diagnostic abilities.

·       You use active listening skills and clear communication in speaking, writing, and diagramming.

·       Your interpersonal skills allow you to build consensus and promote understanding and adoption of architectural strategy.

·       You recognize and apply object-oriented design principles, software design patterns, and architectural patterns.

·       You couple new research and data with your experience and intuition to find answers that are innovative yet pragmatic.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.

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