Production Supervisor

Reinhart Foods Ltd. is a family business, with over 100 years of experience in delivering quality products (GFSI FSSC 22000 certified) and superior service to North American markets. Reinhart is Canada's leading producer of vinegars, maraschino cherries, glace fruit, and a respected name in the baking ingredient & supply industry (coconut, dates, raisins, mincemeat). Reinhart produces private label for Canada's leading retailers as well as marketing and producing its own brands – Allen's Vinegars, Reinhart's, Daltons (1834), and Jaffa. Reinhart is also an industrial ingredient leader to North America's leading multi-national manufacturers.

Position Summary

The Production Supervisor oversees daily production activities across vinegar packaging and baked goods lines, while providing multi-shift support including afternoons, nights, and weekends. This role requires strong leadership, consistent floor presence, and effective coordination across departments to ensure efficient production, food safety and regulatory compliance, high-quality standards, and achievement of operational targets.

Key Responsibilities

Leadership & Team Management

• Provide strong, visible leadership to production team members and Lead Hands across all shifts.
• Promote a safe, professional, and accountable work environment.
• Conduct regular communication, production, and safety meetings, encouraging feedback and continuous improvement.
• Address performance, attendance, safety, and behavioral issues; deliver corrective actions in partnership with HR.
• Develop, motivate, and coach direct reports, supporting growth and performance management.
• Support onboarding and orientation of new employees and lead training initiatives as required.

Production Operations

• Facilitate and execute daily/weekly production schedules to meet efficiency, cost, quality, and service targets.
• Maintain a strong presence on the production floor to identify improvement opportunities and support Lead Hands.
• Work closely with the Production Coordinator to align manpower, staffing, and workflow.
• Provide cross-shift troubleshooting and operational support for afternoon, night, and weekend teams.
• Ensure seamless workflow continuity through effective task delegation and active engagement with production staff.
• Collaborate with Maintenance, Quality Assurance, Planning, and Sanitation teams to resolve issues and align operational objectives.
• Maintain thorough knowledge of all factory systems and equipment.

Food Safety, Quality & Compliance

• Ensure compliance with GMPs, HACCP, hygiene practices, Work Instructions (WINs), SOPs, and food safety requirements.
• Conduct routine audits of lines to verify adherence to specifications, quality control measures, and regulatory standards.
• Ensure facility sanitation, housekeeping, and environmental compliance meet company and regulatory expectations.
• Enforce OSHA and occupational health and safety standards, promoting a zero-injury culture.
• Support continuous improvement initiatives to optimize processes, reduce waste, and enhance product quality.

Inventory, ERP & Documentation Management

• Monitor and investigate raw material and finished goods inventory through ERP systems to ensure accuracy.
• Complete, review, and close Work Orders (WOs) in the ERP system; resolve discrepancies with Planning and the Production Manager.
• Train staff on proper ERP, documentation, and Work Order practices.
• Review and maintain accurate production records, logs, batch documents, and traceability information for audit readiness.
• Analyze labor efficiencies, overtime usage, vacation scheduling, and staffing allocations to meet production demand.

Communication & Reporting

• Communicate operational results, issues, staffing updates, and improvement opportunities to management and cross-functional teams.
• Participate actively in continuous improvement projects, operational reviews, and efficiency audits.
• Support a culture of collaboration across Production, Quality, HR, Planning, and other support departments.

Required Qualifications

• 3–5+ years of supervisory experience in a manufacturing environment (food industry preferred).
• Bachelor's degree preferred; high school diploma or equivalent required.
• Strong knowledge of GMPs, HACCP, food hygiene, sanitation practices, and regulatory compliance.
• Experience with Lean Manufacturing, Continuous Improvement, and Six Sigma methodologies.
• Proficiency with ERP systems, Microsoft Office (especially Excel), and time and attendance systems.
• Strong analytical abilities and data-driven problem-solving skills.
• Excellent communication, interpersonal, and leadership skills across all organizational levels.
• Thorough understanding of production processes, safety requirements, and sanitation standards.

Other Requirements

• Ability to work in a fast-paced, high-volume environment with shifting priorities.
• Must be an active, collaborative, and motivated team player.
• Flexibility to support multiple shifts as required.