Front Desk Representative

1 week ago

The Blue Mountains, Ontario, Canada Blue Mountain Resort Full time $40,000 - $60,000 per year

Seasonal (Seasonal)

WHAT'S IN IT FOR ME?

  • Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
  • Alterra Mountain Passes for your family;
  • Discounts on Blue Mountain Lift tickets for friends and family;
  • Free skating;
  • Staff priced meals & Starbucks treats;
  • Staff room rates at all our hotels;
  • Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more

Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest's stay. It is our vision to create the best memories for our guests again and again.

WHAT WILL I BE DOING?

  • Provide professional and personalized interaction with guests throughout the check-in/check-out process
  • Take ownership of the guest's entire stay at Blue Mountain Resort
  • Act as a main point of information for resort guests and internal customers
  • Handle guest and internal resort inquiries
  • Accept payment from guests
  • Answer phones in a professional and friendly manner
  • General administrative duties
  • Mail out guest receipts

WHAT DO WE NEED FROM YOU?

  • Ability to display exceptional customer service skills
  • Strong organizational skills, interpersonal and communication skills
  • Two years Front Desk/Office or related experience or College diploma/University degree
  • Experience handling money
  • Intermediate to advanced computer knowledge required
  • Focus on self-learning and development
  • Team oriented with an energetic, friendly, cheerful and animated demeanor
  • Available to work weekends, evenings and holidays (8 hour shifts between 6:45am to 11pm)

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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