Solution Engineer

Solution Engineer

Location: Remote, within Canada or the US

Flare is a breakout cybersecurity Software-as-a-Service (SaaS) company with a mission to empower organizations to take control of their data and protect their customers, employees and brand by shedding light on external threats. We enable cybersecurity teams to proactively detect high-risk external exposure across the dark and clear web, before threat actors have a chance to leverage it. We unify the core functionalities of cyber threat intelligence and external attack surface management into a single, intuitive platform.

TL;DR: We are a bunch of nerds who help protect our clients' data (and people in their network) by locating cyber risks.

Your purpose and impact: 

• Partner with the sales team to articulate the value of the Flare platform to prospective customers
• Understand customer requirements, field technical questions, and demonstrate platform capabilities
• Develop use-cases, technical demos, and manage Proof of Concepts (POCs) end-to-end
• Build strong relationships with technical stakeholders in customer organizations
• Train sales team members on the technical aspects of Flare's platform
• Act as a technical consultant across Flare, supporting product, marketing, and other initiatives
• Represent Flare at events, speaking engagements, and webinars; contribute to content like tutorials and videos
• Flexibility to travel as needed

You'll be a perfect fit if:

• You have significant experience supporting enterprise sales, including navigating complex buying committees and aligning with multiple stakeholders
• You're comfortable as the primary technical contact during the sales process — leading demos, owning POCs, and resolving blockers
• You have a keen attention to detail and pride yourself on thorough, accurate documentation
• You consistently keep stakeholders updated — no one ever has to chase you
• You bring relevant pre- and/or post-sales experience from a cybersecurity vendor
• You have cybersecurity, OSINT, or threat intelligence expertise in areas such as:
• SOC, SIEM, TIP, or SOAR
• Vulnerability Management
• Incident Response
• Red Teaming
• Threat Hunting & Research
• Product or operational security
• You can confidently engage with both technical and non-technical audiences — from analysts to executives
• You're comfortable with structured processes but also thrive in the ambiguity of a startup ("building the plane as it's flying")
• You lead with curiosity and empathy, and genuinely care about clients and colleagues
• You value feedback, embrace radical candor, and are motivated to continually improve

Nice to haves:

• Experience building or refining pre-sales and technical sales processes
• Ability to create technical enablement content (talk tracks, demo scripts, objection guides)
• History of working closely with product, marketing, or customer success to bring customer insights into strategy
• Comfort with solution engineering tools (demo environments, sandbox integrations, CRMs, etc.)
• Experience at an early-stage startup and a knack for balancing speed with quality
• Strong documentation skills in Confluence/Google Docs
• Willingness to pitch in outside your role when it helps the team succeed

What it's like to be part of Flare:

• You will find a people-first company where work-life balance is valued. You'll receive:
• Competitive salary
• Bonus structure with uncapped sales commissions
• Stock options
• Health coverage/insurance
• Flexible, work from anywhere
• Unlimited vacation
• Fun, company events; like "Flamping, curling, rock climbing"
• You will join a high-growth, innovative start up where you'll see your impact immediately and be empowered to take on challenges for your personal and professional growth
• You will work with an inspiring and award-winning team who are passionate about what they do and the clients we serve, whose work has been referenced in leading academic journals and international media