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Consultant, Authentication Delivery

2 weeks ago

Toronto, Ontario, Canada CIBC Full time

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a Consultant, Authentication Delivery, you are responsible for delivering key authentication capabilities to our clients/bank while ensuring a smooth transition through effective stakeholder engagement and change management activities. You play a key role in socializing our mandate to key stakeholders and bringing them along with us on this journey to modernize Client Authentication.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

  • Support delivery of transformational projects - Assist project planning and execution activities, including project management, risk & data assessments, change management, business testing, business operating model and launch/rollout activities.
  • Demonstrate problem solving skills - Think in a structured way when solving problems and organizing work. Thrive in ambiguity, quickly understand business context, and connect the dots.
  • Build collaborative relationships - Develop strong interpersonal and presentation skills to work effectively with a variety of groups, including business, technology, and frontline partners. Support relationship management and communication across teams.
  • Effective communication - Clearly and concisely communicate ideas and project updates to diverse audiences, tailoring your message to ensure information is accessible, relevant, and actionable.
  • Stay organized and prioritize - Manage multiple tasks and deliverables, balancing priorities in a dynamic work environment with support from senior leads.

Who you are

  • You have relevant knowledge and experience in client authentication, fraud management and/or project delivery
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.
  • You are a problem solver. You have strong analytical skills and enjoy solving problems by analyzing and interpreting underlying information.
  • You are detail-oriented. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You live our values. You bring your authentic self to work and embody our values of trust, teamwork, and accountability.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Authentication, Change Management, Communication, Critical Thinking, Decision Making, Deliverables Management, Fraud Management, Prioritization, Problem Solving, Project Management, Project Planning, Relationship Building, Solver, Taking Initiative, Teamwork