Business Consultant

7 days ago


Canada SereneAid Full time $80,000 - $120,000 per year

As a Business Consultant, you will play a key role in modernizing and transforming the Motor Vehicles registry system. You will work within an agile environment to replace legacy applications with a modern, scalable system designed to support future growth and digital innovation.

Tasks
  • Facilitate requirements-gathering sessions and conduct process walkthroughs.
  • Identify goals and pain points through gap analysis on current-state and future-state business processes.
  • Create, review, and update user stories, personas, and journey maps as applicable.
  • Develop system use cases, flow diagrams, and interactive mock-ups to outline functional requirements.
  • Document and validate requirements with subject matter experts and create detailed business and functional requirement specification documents.
  • Support the development of system documentation and provide recommendations for policy or procedural manuals.
  • Assist with change management and training initiatives to ensure smooth adoption of complex program changes.
  • Conduct post-implementation reviews and identify opportunities for backlog refinement and continuous improvement.
  • Collaborate with security and privacy teams to support threat and risk assessments (TRA) and privacy impact assessments (PIA).
  • Support project management activities including planning, scheduling, and status reporting.
Requirements
  • Proven experience providing business analysis or consulting services within a motor vehicle registries modernization project or a similar large-scale transformation initiative.
  • Strong ability to conduct gap analyses between legacy systems and modern digital solutions, identifying opportunities for process and system improvement.
  • Solid understanding of motor vehicle services operations, workflows, and related business processes within the Alberta registries context.
  • Demonstrated experience with Agile methodologies (SCRUM), including participation in sprint planning, backlog grooming, and daily stand-ups.
  • Results-driven and self-motivated, capable of working independently while effectively engaging with stakeholders, subject matter experts, and cross-functional teams to deliver project outcomes.
  • Proficiency in Agile/Hybrid delivery environments, with hands-on experience using tools such as JIRA or Confluence for requirement tracking and collaboration.
  • Strong knowledge and ability to interpret complex legislation, regulations, policies, and standards, and translate them into actionable business and system requirements.

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