Service Advisor

Drive for Excellence   Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president's pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.
Performance Toyota is looking for a Service Advisor to join their dynamic team.   About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experienceIntegrity: We are honest and transparent in our actionsDiversity: We are stronger through the inclusion of people, brands and ideasInnovation: We passionately embrace opportunities for new and continuous improvementsEmpowerment: We encourage and support our people in taking initiativeGiving Back: We positively impact the communities in which we live, work and raise families Here's what you'll deliver: Identifying, recommending and documenting service maintenance and repairs for customers.Greeting customers in a courteous, professional manner. Delivering personalized service that exemplifies our dealerships.Working with technicians to identify required maintenance and repairs.Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.Providing service recommendations and estimated costs to customers.Performing road tests of customer vehicles to assess customer concerns Ensuring customer satisfaction meets company and manufacturers' standards. Striving to meet the department's repair order production standards.Perform other Service related duties as required by management. What you need to succeed:  Must have a valid Ontario Driver's License and good driving record.2-3 years of service advisor experience preferredCDK experience is an asset.Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.Ability to sell and recommend maintenance and repairs to our loyal customers.  Strong computer skills.Good communication skills and attention to detail.Must have the ability to multi-task and work under pressure.  What's in it for you?  Excellent management support and guidanceOpportunities through our Internal career mobility programAccess to health, dental and vision insuranceDisability, critical illness and life insurance for the unexpectedOur Employee Assistance Plan (EAP) for you and your family's wellnessDiscount on vehicles, service and parts for you and your familyDiscounts to retailers and service providers across the countryFree and engaging employee events Did we mention we love giving back to our communities? ***This compensation range will be based on knowledge, experience and bonus earnings***
    Job Type: Full Time - Permanen Compensation: $50,000 - $60,000 per year (after salary and bonus)
    Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.   We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.   #LI-MM1  

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