Premium Runner, Hospitality

Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary
Oak View Group is bringing world-class sports and entertainment back to the heart of Hamilton with the opening of TD Coliseum. As a
Premium Runner, Hospitality
you'll play a key role in delivering elevated service to our premium guests in Restaurants, Clubs & Suites. This is an exciting opportunity to be part of a dynamic team from day one.

This role will pay an hourly rate of $17.20 and is tip eligible

Benefits for Part-Time roles: Pension matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
About The Venue
Be a part of history at
TD Coliseum
, one of the most anticipated entertainment venues in North America, opening in November 2025. With a packed calendar of major concerts, sporting events, and special experiences, this is your opportunity to join a passionate team delivering premium hospitality in a brand-new, state-of-the-art arena.

Responsibilities

• Deliver timely, accurate, and professional service to guests in premium seating areas
• Ensure all food and beverage items are neatly presented and delivered with care
• Monitor assigned sections and maintain a clean, organized, and professional environment
• Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
• Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
• Support event setup, service, and teardown across premium spaces
• Perform other duties as assigned to support premium operations
• Adhere to all company policies, safety protocols, and sanitation standards
• Ensure all alcohol service complies with Smart Serve and venue standards
• Maintain accurate inventory and requisition supplies as needed
• Possess full knowledge of menu items and accompaniments
• Ensure all areas have appropriate serving ware and are cleaned post-event
• Maintain operable and sanitized equipment in assigned areas
• Other duties as assigned by supervisors or management

Qualifications

• Valid Smart Serve Certification (mandatory)
• Exceptional communication skills and a guest-first attitude
• Previous experience in fast-paced, high-volume service environments preferred
• Strong communication and teamwork skills
• Comfortable with physical duties, including walking, standing, lifting, and bending
• Experience in stadium or live event food & beverage service is an asset
• Availability to work evenings, weekends, and holidays as per event schedule
• Legally eligible to work in Canada

Why Join TD Coliseum?

• Take part in launching a major Canadian sports and entertainment venue
• Join an inclusive team in a dynamic, guest-focused environment
• Gain experience with high-profile clients and marquee events
• Opportunity for growth within an international venue management and hospitality network

Apply now to join the premium hospitality team at TD Coliseum and help create unforgettable guest experiences.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.