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Area Manager I

3 weeks ago

YVR Delta BC, Canada Stord Fulfillment Full time

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. With Stord, brands can sell more, save money, and reduce headaches.


With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.


Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Stord is looking for an Area Manager with strong communication and organization skills and the ability to work well under pressure. Able to lead others through effective decision making and a sense of responsibility. Must be flexible with the ability to work overtime, including evenings and weekends, as needed.

This individual will support the execution of all processes and procedures related to inventory accuracy. Performs warehouse bin accuracy and maintains inventory shrink. Utilizes Order Management System and various types of material handling equipment.

What You'll Do:

  • Lead and develop a team of warehouse associates and operations leads to deliver on daily goals. 
  • Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results. 
  • Address operational and personnel issues affecting functional area. 
  • Implement process improvements and workload efficiency mechanisms.
  • Utilize workload planning tools and other resources to complete scheduled workload ensuring orders are fulfilled to meet standards.
  • Investigate discrepancies and variances.
  • Perform to quality standards in multiple functions.
  • Perform additional duties as assigned.

What You'll Need:

  • Minimum of two to four years' experience working with warehouse management systems (WMS) / inventory systems in a high-volume facility.
  • Previous leadership experience. 
  • Bachelor's Degree or relevant experience
  • Possesses basic clerical and data entry skills.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Excellent communication and interpersonal skills. Able to interact effectively with all levels of management and support teams. 
  • Able to transport up to 20 lbs. 
  • Able to perform basic mathematical calculations.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to work independently with minimum supervision.
  • Able to build solid, effective working relationships with others.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to effectively use relevant material handling equipment (i.e forklifts).
  • Able to express ideas clearly and convey necessary information.
  • Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
  • Occasional non-standard work hours or overtime as business requires.

Bonus Points:

  • Proficiency with Microsoft Office Suite
  • A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field
  • Experience with process improvements (Lean Six Sigma and/or Kaizen)