Team Lead Manager

M&M Food Market is a proud Iconic Canadian Company. Our reputation over the past 45 years of providing excellent quality products and great personalized service has helped us grow to over 300 stores in Canada from coast to coast. Our customers love our restaurant quality meals we offer at grocery store prices. Our meals contain no artificial colours, flavours, or sweeteners and are quick and easy to prepare at home for a fraction of the cost of eating in restaurants.

Our Comox location which has been proudly serving our local community for over 25 years is currently looking for a Team Leader. This is an entry level Management position that will grow into a Store General Manager position.

Job Summary

We are seeking a dynamic Team Leader to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves supervising staff, managing sales activities, and ensuring exceptional customer service to drive store success. The Team Leader will play a pivotal role in team development, merchandising, and operational efficiency, contributing to a positive shopping experience for our customers.

Duties

• Lead and motivate team members to achieve sales targets and deliver outstanding customer service.
• Oversee daily store operations, including merchandising, inventory management, and POS transactions.
• Recruit, train, and develop staff through effective onboarding and ongoing training programs.
• Conduct interviews for hiring new staff and evaluate team performance regularly.
• Manage payroll, scheduling, and administrative tasks such as bookkeeping and budgeting.
• Implement marketing strategies to promote products and enhance store visibility.
• Handle customer inquiries, and ensure high levels of customer satisfaction.
• Monitor pricing strategies and adjust merchandise displays to optimize sales performance.
• Supervise cash handling procedures and ensure compliance with company policies.
• Collaborate with store management on sales management, store management initiatives, and promotional activities.
• Maintain organizational standards by ensuring cleanliness, safety protocols, and efficient workflow.

The following will be beneficial, but not essential as training will be provided

• Proven supervisory experience in retail sales or store management roles.
• Strong background in sales management, merchandising, and customer service.
• Experience with recruiting, training & development, and team management.
• Proficiency in POS systems, cash handling, bookkeeping, and administrative tasks.
• Demonstrated leadership capabilities with experience in supervising teams and managing budgets.
• Ability to handle multiple responsibilities efficiently with strong organizational skills.
• Prior experience in retail or related fields that require time management and phone etiquette skills is preferred. This position offers an exciting opportunity for a motivated leader to make a significant impact within our organization while developing their career in retail management.

If this sounds like a good fit for you, and if you would like to grow your career, we would love to meet and speak with you. We offer on going training, a great work environment, family friendly working hours, room to grow and develop, employee discounts, benefit package, and a salary based on experience and performance.

Please drop of your resume in person to our Comox Location at 727 Anderton Road, or email it to attn.: Tony Mengual

The interview process will begin mid January

Job Types: Full-time, Permanent

Pay: From $20.85 per hour

Expected hours: 30 – 35 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Work Location: In person