Retail Supervisor

2 weeks ago

Penticton, British Columbia, Canada Quality Greens Farm Market Full time

Do you want to have fun, enjoy your job and make a difference? Come join our team

Quality Greens is 100% locally owned and operated a full-service market currently recruiting a full-time Supervisor/Key Holder. The ideal candidate will have the ability to work 32-40 hours per week and must be available to work evenings and least one day on the weekend.

Benefits:

  • Team in-store discount
  • Competitive wage & flexible hours
  • Employee incentives and Social Committees
  • Professional development opportunities
  • On the job training
  • Health and dental benefits for full-time employees

What we stand for:

  • Our passion for healthy living and the world is contagious, and we lead by example.
  • Our service to the customer inspires others in its commitment to excellence.
  • Our thirst for knowledge makes us the destination for education about healthy food and supplements in our community.

Quality Greens is committed to supporting local vendors and the community, providing a unique and enjoyable shopping experience for its customers and providing a supportive and welcoming place of work, free of any type of harassment or discrimination to its employees.

This position operates under the supervision of the Store Manager and Produce Manager. As a Supervisor you are primarily responsible for providing top-notch customer service, team supervision and training, ordering, stocking, merchandising, and maintaining the upkeep of the sales floor according to store procedures. Additionally, as a Supervisor, you are responsible for opening and closing the store as a keyholder.

Other Responsibilities

Support the Store Management team to:

  • Place orders, stock, rotate, merchandise, and face product according to department procedures
  • Receive product deliveries ensuring order and invoice accuracy
  • Supervise department staff and provide regular feedback
  • Hiring and training new department staff
  • Handling customer inquiries or complaints in a professional manner
  • Maintaining consistency in providing excellent customer service
  • Processing transactions in a timely and efficient manner- interact, cash, and credit card
  • Cash handling and reconciliation
  • Complete and supervisor end of shift cash-out procedures
  • Maintain a clean, organized and work environment
  • Adhere to Health and Safety policies, including exposure control notices if required to cleanup biohazard waste (training provided)
  • Examine merchandise to identify items to be reordered or replenished
  • Create displays
  • Perform weekly shifts as a key holder; opening and closing the store
  • Liaise and communicate effectively with corporate, management, and store-level personnel
  • Maintain a positive work environment
  • Adhere to company loss prevention standards
  • Work closely with the Store Manager and Assistant Store Manager
  • Cover additional shifts as necessary in order to meet the operational needs of the store
  • Perform other duties as assigned to meet business needs

Qualifications/Requirements:

If you think you are the right person for this position you will...

  • Have previous Produce or grocery store experience
  • Previous experience in a leadership role
  • Have the ability and willingness to work varied shifts including evenings, weekends, and holidays as necessary
  • Have a passion for providing excellent customer service
  • Have an interest in all natural, organic, local and healthy ingredients and foods
  • Have the ability to stand, lift, and carry up to 50 pounds
  • Bondable/clear criminal record check

Job Types: Permanent, Full-time

Pay: $19.00-$21.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Store discount
  • Vision care

Application question(s):

  • Thank you for applying for a position at Pomme Natural Market. As part of the application process we ask that all applicants provide us with their availability. Please respond by answering the following questions:

1) What days and times are you available to work?

2) How many hours are you looking for?

3) Do you have any vacation or time off required in the next 3 months?

Experience:

  • Leadership: 1 year (required)

Language:

  • English (required)

Work Location: In person

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