HR Systems and Operations Specialist

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Job Description

Reporting to the Manager, Total Rewards and HR Operations, the HR Systems and Operations Specialist plays a key role in liaising and specializing in HR administrative functions as well as HR systems operations and projects. This position requires strong communication skills, organizations skills and critical thinking to support a variation of departmental operational tasks. Success in this role depends on being highly organized, detail-oriented and capable of handling confidential information with discretion to ensure smooth and efficient department operations.

Accountabilities:

• Support the HR systems function, including oversight and administration of all Human Resources software applications including system implementations, upgrades, end-user training, compliance and continuous improvement initiatives
• Provide basic system administration support for end users, including password resets, account creation and user access management
• Administer routine HRIS updates in alignment with payroll processing timelines to ensure accurate and timely data synchronization
• Maintain organizational structure and reporting relationships within the HRIS
• Troubleshoot and resolve integration issues between the HRIS and downstream applications to minimize disruptions and ensure data consistency across platforms
• Develop, document, and maintain HRIS business process workflows to drive efficiency and ensure compliance
• Prepare standard and ad hoc reporting requests, working with the customer to understand the reporting requirements
• Generate compliance reports in alignment with collective agreements and organizational standards
• Identify and address data integrity issues through reporting and analysis
• Provide guidance to the HR front office to ensure a professional and welcoming experience for HR inquiries via phone and email, delivering accurate and timely resolutions
• Ensure proper execution of administrative processes that the team provides (i.e. employment letters, employee information updates)
• Oversee the process for maintaining employee records (paper and electronic), ensuring accuracy and data integrity
• Conduct regular audits of employee files to verify completeness, accuracy and compliance with internal policies
• Provide project coordination and support for HR initiatives, including the development and implementation of the HR systems roadmap in preparation for a new HRIS
• Contribute to continuous improvement projects that inform human resources strategies and reporting demands
• Other duties as assigned

Qualifications

• Completion of an undergraduate degree with a focus on human resources management or HRIS
• Minimum of three years professional experience in human resources, including a minimum of two years direct HRIS experience
• Experience in a unionized hospital/health care environment preferred
• Broad understanding of HR system functionality including payroll processing
• Highly effective analytical, problem solving and decision-making skills
• Strong customer focus in delivering innovative solutions to meet customer needs
• Advanced proficiency and experience with HRIS, applicant tracking systems and reporting tools
• Competency in HR and health care systems such as Virtuo HR and Meditech
• Strong computer skills using Microsoft Office (Word, Excel, Teams, Outlook) required
• Excellent organizational skills and ability to work in a fast-paced environment; as well as strong attention to detail required
• Effective team player that demonstrates a willingness to assist others and support team activities
• Possess strong written and verbal communication skills
• Strong administrative skills
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days, 8 hours (subject to change in accordance with operational requirements)

Salary:

Minimum: $79,521.00

Maximum: $99,391.50

Hybrid: Roles that function remotely, but require essential, regular onsite weekly work.

Application deadline: December 11, 2025

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.