Director, Communications

REPORTS TO: Senior Director, Strategic Operations & Corporate Services

STATUS: Contract (Leave Coverage), Full-time – Hybrid Position

SALARY RANGE: $100,000 - $130,000 (Hiring Range: $100,000 - $112,000)

LOCATION: 1300 Yonge Street, Toronto, ON

ABOUT US

The Ontario HIV Treatment Network (OHTN), established in 1998, is a nonprofit organization with a mission to improve the health and lives of people living with and at risk of HIV by using data and evidence to drive change. We work with three main types of partners -- 1) testing programs and clinics; 2) AIDS service and other community-based organizations; and 3) policy and system leaders within and beyond the health sector – to support the implementation of the provincial HIV strategy, priorities, and directions.

ABOUT THE ROLE

The Director, Communications, Capacity-Building & Knowledge Exchange (KTE), under the direction of the Senior Director, plays a key role in developing, implementing, monitoring, and evaluating OHTN's strategic communications, education, capacity-building, and KTE activities. You are curious and passionate about helping people understand complex scientific information. You use your training and experience to create innovative communications initiatives and products and to disseminate them to the right audiences through effective channels.

The Director will:

• Improve OHTN's internal and external communications and organizational standards

• Strengthen OHTN's education and capacity-building platforms

• Advance the work of OHTN and its key partners: clinical care providers, testing programs, community-based HIV organizations, policymakers, and researchers

This role is the primary liaison for all communications and KTE initiatives and manages all communications, education, capacity-building and associated KTE staff.

While every effort will be made to provide reasonable notice of a return-to-work, the employer makes no guarantee of minimum assignment duration.

JOB RESPONSIBILITIES

Strategic Communications, Education & KTE:

Oversee the creation and implementation of the communication strategy for OHTN and contribute to its monitoring and evaluation.

• Develop and implement the communication as a service/agency model that enables OHTN to function as a service provider/backbone for the larger HIV sector in Ontario.

• Understand the communications support needs of OHTN partner organizations, negotiate the support agreements, build the required capacity and drive execution to meet or exceed the service level agreements.

• Oversee the creation and implementation of an education and capacity-building strategy for the OHTN, including monitoring and evaluation.

• Collaborate with OHTN Senior Directors, Directors and Senior Leads to develop and implement communication and capacity-building/KTE strategies aligned with annual program plans and report on the successes of the OHTN.

• Lead the development, implementation and monitoring of internal and external communications standards.

• Manage website development and production of social media content, ensuring that new and important information for Ontario's HIV sector (article links, stories, and events) are posted regularly.

• Manage vendor / consultant relationships and associated budgets and deliverables to deliver on the OHTN's communications, education and capacity-building activities and commitments.

• Liaise with media, where appropriate, and coordinate the handling of requests for interviews, statements, press releases and other communications activities

• Communications Products & Content Development Manage the development, distribution, and maintenance of all print and electronic products including, but not limited to, newsletters, brochures, annual report, e-newsletters, and OHTN's websites.

• Author organizational messages and key documents; edit and oversee other written products.

• Oversee the creation of presentations, articles, reports and information for internal and external audiences.

• Lead/commission external social research, marketing, advertising and educational content providers/vendors as needed.

• Ensure style guide and branding practices are adhered to across the organization.

Knowledge Exchange & Dissemination:

• Act as primary communications liaison and KTE strategist and manage the development and deployment of customized communication products.

• Ensure development of strategic and effective dissemination of products to the right audience(s), in the right format and at the right time and contribute to the evaluation of these communication interventions.

Oversee the tracking and measurement and impact of engagement within the OHTN network over time.

• Keep abreast of current trends in the field of communications theories and practice.

Education & Events:

• Work with Senior Directors, Directors and Senior Leads to develop content for and deliver education and communication events, such as conferences, training webinars, and campaigns.

• Identify, evaluate, and support the use of media, technologies and digital platforms that enable effective uptake and adoption.

• Coordinate with external contributors and vendors and manage project logistics.

Leadership & People Management:

• Provide leadership, mentorship, and coaching support to direct reports.

• Monitor and manage performance of direct reports.

• Lead the recruitment process for communications/KTE, education and capacity-building staff to fill vacancies as they occur.

• Draft and maintain the communication and education/capacity-building components of the annual program plan and workplan.

• Project manage assigned workload for staff.

• Report on communications/KTE and education/capacity-building activities to the OHTN board and funder.

ABOUT YOU

Master's degree (or equivalent experience) in Communications, Public Relations, Journalism, English or a related field, preferably in a health or social services related organization

• Minimum of 5 years of demonstrated relevant experience

• Strong working knowledge of communication principles and practices

• Knowledge of strategic communication and stakeholder engagement processes, and proven ability to develop and implement effective communications plans and tactics

• Excellent writing, proofreading and editing skills with a demonstrated ability to write clear, engaging copy for a variety of communications and educational materials, purposes and audiences

• Ability to translate data and scientific evidence into actionable messages

• Ability to develop high quality communications materials with timely, relevant, accurate content exhibiting attention to detail

• Ability to analyze and manage sensitive and complex communications issues

• Strong project management skills

• Strong interpersonal skills to interact effectively with stakeholders at all levels

• Proven experience in web and digital media, and ability to identify opportunities for digital growth and optimization and to lead large-scale web and digital projects

• A level of understanding of web languages and functionality sufficient to work with and give feedback to web developers and designers

• Experience overseeing various social media accounts, including Facebook, Twitter and LinkedIn in support of the organization's, goals and objectives

• Strong PC skills (MS Office – Word, Excel, Publisher, PowerPoint, Outlook)

• Availability to work in-person a minimum of two days per week.

HOW TO APPLY

If you are interested in this position, please submit your application via e-mail to

• Please use " – Director, Communications" as the subject line

• Your cover letter and resume should be attached as a single PDF/Word file

APPLICATION DEADLINE: DECEMBER 16TH, 2025

We would like to thank all applicants in advance for their interest in the OHTN, but only candidates receiving serious consideration will be contacted. No phone calls or agencies please.

We welcome those who strive to understand and appreciate the diversity of our network, population, and community. Committed to Anti-Racism and Truth & Reconciliation efforts, the OHTN is dedicated to treating everyone respectfully and fairly. We are also committed to the greater involvement and meaningful engagement of people living with HIV/AIDS (GIPA/MIPA) in all that we do. We welcome applications from persons living with HIV/AIDS and from diverse backgrounds - no matter their race, ethnicity, sex, gender identity and expression, sexual orientation, nationality, socioeconomic status, religion, caste, language, age, and health or other status - to join our team.

We continuously act to implement our Anti-Black Racism and Truth & Reconciliation plans and our DEI policy, fostering equitable, inclusive and accessible processes throughout our entire organization. If you require any accommodations during the hiring process, please do not hesitate to let us know and we will work together to meet your needs

Job Types: Full-time, Fixed term contract

Pay: $100,000.00-$112,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care

Work Location: Hybrid remote in Toronto, ON M4T 1X3