Inside Sales

ABOUT TITAN:

Titan serves a variety of industries including construction, oil and gas, transportation, and manufacturing.  We are always looking for talented individuals who want to join our team.  At Titan our team members benefit from a work-life balance and our total rewards include a great benefit package, competitive salary, recognition and rewards program and opportunities to grow within the company.

JOB SUMMARY:

This individual is responsible for incoming customer calls, walk in clients and selling GET and Rigging products. Responsibilities also include entering customer orders, customer quotations and follow-up and working with internal and external customers regarding delivery schedules.

DUTIES AND RESPONSIBILITIES:

• Respond to incoming customer inquiries, develop accounts, and generate quotes using AIMS

• Identify and act on opportunities to increase market share by growing sales

• Provide product prices, delivery specifications

• Assist outside sales and/or branch management in processing priority transactions

• Work to understand customers' business and determine customers' requirements and expectations to recommend specific products and solutions and make value-added recommendations to increase sales

• Enter and maintain customer orders

• Work with internal Titan Supply departments to set up and maintain accurate customer files

• Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information

• Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge

• Monitor expected ship dates to ensure timely delivery and expedite as needed

• Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)

• Operational branch duties including shipping, receiving, and picking orders

• Maintaining and filing of completed waybills and other shipping records

• Perform other duties as required

EQUITY STATEMENT:

Titan Supply is a staunch advocate for diversity in all its forms, and especially welcomes applications from members of the BIPOC (Black, Indigenous, and People of Color) community, women, people with disabilities, the LGBTQ+ community, and those of diverse intersectional identities. Accommodations are available on request for candidates taking part in all aspects of the selection process as well as part of employment with Titan Supply. In accordance with the ACA (Accessible Canada Act), for applicants with disabilities accommodation will be provided throughout the search process.