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Senior Laboratory Assistant

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London, Ontario, Canada Dynacare Full time $45,000 - $65,000 per year
Job Posting: Senior Laboratory Assistant      Where YOU work makes a difference.      Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.      Are YOU our next Senior Laboratory Assistant?    

Dynacare is looking for a Senior Laboratory Assistant to join our Specimen Processing team in London, Ontario. You will assist with operational functions of the Department. Participate in staff training, scheduling and evaluation. Receive and respond to staff and client requests. Assume full supervisor responsibilities in the absence of Department Manager.
Responsible for ensuring prompt and courteous customer service. Ensure that standards for technical efficiency, quality control, Ministry of Health and other government regulations are met.      Status: Permanent, Full Time
Shift: Evening Shifts, 3:00 pm – 11:00 pm (Guaranteed 37.5 hours per week) Discipline: Specimen Processing Work Style: Onsite Location: 245 Pall Mall Street, London, Ontario, N6A 1P4 Start Date: As soon as possible  Internal Posting Deadline: Internal posting expires on November 6, 2025    Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program 
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
   How YOU will make a difference:     
  • Ensure that workflow is maintained by warranting work is delivered quickly and accurately to appropriate clinical departments, and recommending changes to maintain high level of productivity
  • Assist with the development and implementation of Specimen Processing related policies and procedures 
  • identify potential process improvements within the Department and assist with implementation and training as required.  
  • Responsible for assigning staff appropriately to ensure adequate bench coverage within the Specimen Processing Department during staff absence, shift change and lunch periods
  • Assume responsibility of the Department Manager during vacation time and other absences as required. 
  • Provide assistance to employees as required, on interpretation of policies and procedures
  • Assist with scanner (imaging) problems and maintenance, as required
  • assist with completing maintenance and repair forms for various departmental equipment when necessary
  • Sort and/or label specimens received matching to the documentation provided
  • Prioritize time sensitive specimens upon receipt. 
  • Separate specimens to correct vials according to barcodes and type of test and ensure to place all specimens in appropriate area for testing and/or shipment to an outside laboratory
  • Data enter and process client work as required
  • Prepare specimens and documentation for reference testing
  • Ensure type of specimen is correct for specified test and sent to correct Reference Laboratory
  • Follow special procedure for packaging and shipping infectious material set by the company, MOH and other governing bodies
  • assist with reference bench problem solving on outstanding reference results
  • Liaise with various departments for any problems and inquiries
  • Report unresolved issues to the Department Manager, Specimen Processing
  • Assist in training and orientation of staff
  • Participate in safety programs and activities such as training, communication, inspection, and investigation of general safety promotions
  • Ensure each employee receives proper instruction and safety training for each job assigned, prior to implementation as required
  • Perform routine equipment maintenance following documented procedures, as required
  • Document all maintenance performed, including minor troubleshooting following manufacturer's instructions
  • Observe and report all malfunctions of equipment and maintain all required logbooks for routine equipment
    What YOU bring to the role:     
  • Strong leadership qualities 
  • High school diploma
  • Laboratory Assistant Program or equivalent previous experience.   
  • Minimum of 3 years experience in data entry and verification of medical requests.
  • Strong interpersonal skills and the ability to work in a team centered environment.   
  • Excellent sense of organization and demonstrated autonomy
  • Ease of working in a changing and constantly evolving environment
Nice to have: 
  • Working knowledge of Microsoft Office
  • Availability to work overtime as needed
  • MLPAO Certification
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.  Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.