Business Analyst I

Working with modern analytical tools, data mining techniques, and continuous improvement methods, the Business Analyst helps translate data into meaningful dashboards, reports, and recommendations that guide operational and strategic initiatives. Success in this role requires curiosity, initiative, and a strong passion for problem-solving and operational excellence. The Business Analyst is a collaborative member of the operations team and contributes to building a culture of data-driven decision-making across the organization.

Note: Due to business needs, this position is required to be fully on-site based at 7700 Hopcott Road, Delta

What you'll do 

• Analyze business processes, systems, and data to identify opportunities for improvement, increased efficiency, and enhanced business performance.
• Work with departments across the organization to elicit, analyze, and document business and system requirements that support data-driven process enhancements.
• Implement, improve, and maintain business processes, ensuring alignment with operational needs and future-state objectives.
• Develop data analytics solutions, including predictive, prescriptive, and descriptive tools, to support business decision-making.
• Design, maintain, and enhance data visualization tools, dashboards, and reports that support effective data storytelling and insight generation.
• Proactively analyze internal and external data to identify trends, patterns, risks, and opportunities, providing recommendations to stakeholders.
• Work with the Business Innovation Lead on the definition of data infrastructure requirements to ensure data accuracy, consistency, completeness, and system/data integrity across platforms.
• Support protocols for data handling, processing, quality control, and continuous improvement in data management practices.
• Work alongside multiple teams to translate business needs into data analysis solutions.
• Build and maintain reporting tools, ensuring decision makers have timely access to accurate and relevant business information.
• Contribute to key operational activities, including scheduling, planning, and business process optimization.
• Collaborate with the Business Innovation Lead on innovation initiatives. This position will work in close collaboration and with guidance from the Business Innovation Lead.
• Works with decision makers, systems owners, and end users to identify and define business operations requirements and systems goals related to existing and new business systems.
• Support the implementation and enhancement of business applications by conducting gap analyses, documenting current and future-state processes, and developing documentation and training materials to enable effective solution adoption and continuous improvement.
• Perform additional duties as assigned.

What you'll bring 

• Bachelor's degree in relevant fields of computer science, business administration, applied mathematics, statistics, or related fields.
• 2 - 5 years of experience with data analysis, system analysis, and business process analysis (multi-stakeholder environment with different business units preferred).
• Experience in the development of business requirements, functional requirements, technical requirements, process flows, gap analyses, and use cases. Formal methodology training in these areas is an asset.
• Strong analytical and problem-solving skills, with the ability to identify process and performance improvement opportunities.
• Skilled in data analysis and modelling, including use of statistical and predictive techniques to support business decision-making.
• Proficient with Microsoft tools (Excel, PowerPoint, Word, Teams, SharePoint, Power BI).
• Experienced with SQL and Python.
• Ability to communicate clearly with both technical and non-technical audiences and build positive cross-functional relationships.
• Strong organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment.
• Knowledge of data privacy, security standards, and sound ethical judgment in handling confidential information.
• Ability to create effective documentation, training materials, and user-friendly guidance to support solution adoption.
• Customer-focused, collaborative, self-motivated, and committed to continuous learning and growth.
• Understanding of project management and continuous improvement/lean methodologies is an asset. 
• Knowledge of marine transportation or logistics is an asset. 

Why you'll love working here 

• This is a full-time, permanent position.
• In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience.
• We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
• Access to Pemberton campus gym.

The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.

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