Manager, Software Development

OpportunityOur Development team is growing, and we're looking for a Manager, Software Development who is passionate about leading people, driving technical excellence, and delivering products that empower small businesses. In this role, you'll guide multiple development teams and play a key part in shaping how we build, scale, and innovate at Method. You'll help grow strong engineering talent, refine development processes, and partner closely with Product Management and Design to deliver meaningful improvements for our customers.

This is an opportunity to make a real impact, both in developing great software and in developing great people. As we continue to evolve our no-code platform and integrate AI-driven capabilities, you'll help shape the next generation of tools that enable small businesses to customize and build apps faster than ever before.

About MethodMethod is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we're now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no-code apps. This innovation is at the heart of our next chapter, and we're looking for people who are excited to build the future of work

The RoleAs a Manager, Software Development, you'll lead multiple teams within our Product Development department, ensuring effective collaboration, alignment, and delivery across projects. Our current stack includes C#, .NET, React, and AWS, and you'll help your teams continue to build scalable, reliable, and high-performing systems using these technologies.

Lead Software Development

• Manage multiple software development teams, including individual contributors and, in some cases, team leads who manage their own reports.
• Drive the hiring process for software development positions under your organization, including both Developer and QA roles.
• Oversee all performance management responsibilities for your direct reports, including regular 1:1s, skip levels, annual reviews, merit evaluations, and disciplinary actions when required.

Lead the Execution of the Software Development Process

• Ensure all teams under your organization are operating according to departmental processes, including those related to release management, quality management, product management, and service operations.
• Ensure teams are conducting retrospectives, preparing sprint plans, and are available for production releases.
• Collaborate with technical leadership to identify and implement departmental process improvements.
• Act as the project manager for any initiative not owned by a Product Manager or technical leader.

Collaborate Across the Product Development Department

• Work closely with QA, Product, and Technology leaders to resolve operational friction and align on goals.
• Partner across teams to facilitate communication, improve workflows, and ensure consistent execution.

Coach and Contribute

• Focus the majority of your time on coaching, mentoring, and supporting your teams' growth and performance.
• Contribute hands-on by developing or maintaining internal Product Development or company tools (e.g., KPI dashboards, support tools, or internal systems) when needed.
• Prepare and present Product Development KPIs, and participate in key meetings such as Method:Monday, department meetings, Dev/QA standups, and company-wide all-hands.

Be a Leader

• Lead by example, modeling Method's values and processes in your daily work.
• Foster a positive, collaborative environment that encourages growth, transparency, and accountability.
• Share knowledge openly with fellow Methoders and provide constructive feedback to leadership to improve processes and operations.

What You BringBefore you read this next section, we want you to know that we know the "ideal candidate" doesn't exist — everybody has a unique background and skill set. Even if you don't check every box below, we'd love for you to apply - we are building for the future and growth potential is a priority for us

• 8+ years of experience in software development, with 2+ years in a leadership or management role.
• Experience leading multiple teams or managing team leads within a fast-paced software environment.
• Strong technical foundation in modern web development (e.g., C#, .NET, React, AWS) and system architecture.
• Proven success in hiring, mentoring, and growing engineering teams.
• Excellent communication and collaboration skills, with the ability to work cross-functionally with Product, QA, and Design.
• A track record of delivering projects on time while maintaining high code quality and operational reliability.
• Strong understanding of Agile practices and continuous improvement processes.
• Strategic mindset — able to think long-term while supporting short-term delivery goals.
• A passion for coaching others, fostering inclusion, and building great team culture.

Why You'll Love Method Flexible hybrid work model – designed to support work-life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 3 days per week Collaborative and social team culture – work in a supportive environment with regular team events and company-wide celebrations that keep things fun and connected Growth-stage company experience – working at a scaling growth company like Method gives you deep insight into how a software company operates. You'll be involved in a wide range of discussions and initiatives, gaining experience that's hard to find in more siloed environments. Training – You will receive initial and ongoing training on Method's products, policies and procedures as well as a quarterly professional development budget.Great downtown location – Method is located right in the heart of Toronto's young and vibrant 'King West' technology hub at the corner of Adelaide and Spadina Ave. Comprehensive health benefits – inclusive of healthcare, vision, and dental coverage to support your overall well-being Weekly lunch credit – enjoy a meal on us every week as a small way to say thanks

What to Expect in Your First 90 Days:

• Onboard and acclimate with the Development team.
• Learn about Method's culture, values, and development processes.
• Begin managing teams and core processes early on, aligning with the outlined roles and responsibilities.
• Build relationships with your direct reports, peers, and cross-functional partners.
• Understand existing systems, architecture, and ongoing projects.
• Complete Method's Bootcamp and begin participating in sprint ceremonies.
• Conduct initial 1:1s and set development goals with your team members.
• Identify quick wins and areas for process improvement.
• Collaborate with Product and QA leaders to align team objectives.
• Review departmental KPIs and reporting tools to assess performance trends.
• Partner with leadership to define your team's long-term goals and success metrics.
• Participate in your first quarterly performance review cycle.

This is an active role we're currently looking to fill, and we thank all applicants in advance. Please note that only candidates selected for an interview will be contacted. We kindly ask that you do not call or contact us through agencies.

Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we're happy to provide accommodations for candidates taking part in the selection process.