DevOps Engineer

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

The DevOps team is looking for an experienced DevOps Engineer to join our team. We're looking for candidates with a passion for technology and experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer will design solutions from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities.

You will partner with a Development Director and Technical Lead to estimate and implement projects and deliver excellent results. You have demonstrated the ability to work with large-scale systems and prioritize competing work efforts across the team. You will have a focus on uptime and predictability. You are passionate about building automation to reduce manual tasks. You will also involve some on-call support duties.

Your Responsibilities

• Assess incoming requests from partner teams for feasibility, applicability, and alignment with team priorities.
• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
• Develop productivity enhancing tools to automate common system administration tasks.
• Maintain documentation of systems configurations and procedures, including runbooks for live support.
• Support an always-on gaming server infrastructure.
• Provide on-call support when needed for feature launches, live events, and emergency escalations.
• Troubleshoot and correct issues raised from production and live services operations.
• Participate in evaluation of new technologies that improve the team efficiency and platform capabilities.
• Work with a global team to implement technologies and provide support within a follow the sun model.
• Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.

Your Qualifications

• Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.
• 2+ years of relevant experience with public cloud services (especially AWS, and GCP), including design, implementation, and operational support of critical systems.
• Good understanding of security best practices

• Working experience with several DevOps tools and methodologies:

• Container workload technologies such as Kubernetes, Helm, and Docker.

• Configuration management systems such as Chef and Ansible.
• Monitoring/observability systems such as Prometheus and Grafana.

• Pipeline automation systems such as Jenkins, GitLab, and GitHub.

• Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.

• Working knowledge of the Git distributed version control system.
• Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
• Understanding and experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls

Compensation And Benefits
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$83,000 - $116,400 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.