Security Patrol Agent

Signal16 days ago

Edmonton, AB

$18/hour

Mid Level

full_time

Full - Time - Day Shift, Night Shift patrol officer,

Must have a valid Security License

Driver's License class 5 with 3 years or more of driving experience in Canada

Is able to work rotational shifts ( 4 days on 4 days off

Compensation $18/ hr

Is able to work in a fast paced environment and multi-task

Experience preferred, willing to train

PPCT trained is a bonus

Position Summary:

A Signal Patrol Agent will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements additional duties listed in the sites Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the companys values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Agent and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that Agent is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements:

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid drivers license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Brand: Signal of Edmonton

Address: Signal of Edmonton - AB Edmonton, AB - T5K2P7

Property Description: Signal of Edmonton - AB, T5K2P7

Property Number: 0480

Business Consulting and Services

Signal is a technology and services company working with leading brands in the regulated and social sectors. We provide the insight, design and technology expertise our clients need to transform the management of their communications.

Signal brings a unique combination of CX planning, implementation support and managed communications processing to financial services and other regulated markets. Helping our clients manage the enterprise transition from legacy communications management (CCM), to centralised customer experience management (CXM).

CX HUB: Signal's technology platform the CX HUB enables the shift from federated and siloed communications, to centralised omni-channel management. Built on hybrid architecture, with integration, safety and scalability designed in, the CX HUB is used extensively by some of the UK's largest regulated brands, and is powered by the world's leading communications management technologies.

CX HUB CAPABILITIES:

JOURNEY MANAGER Track journey change into communications management operations - to simplify and accelerate complex multi-channel journey change.

MULTI STEP Unify the management of your digital & print communications, enabling low-cost multi-channel journeys.

DIGITISE Reduce print, postal and carbon costs by transforming paper-based comms into engaging digital formats.

SELFSERVE Empower business users while reducing risk and overhead with assisted authoring and self-serve content management tools.

PERSONALISE Improve engagement and reduce costs through the application of document and digital personalisation rules and templates at a customer or segment level.

COMPOSE Reduce cost, risk and data latency by optimising the composition of documents and digital communications. Improve workflow approvals, increase automation and improve speed to market.