Customer Service Agent

1 day ago

Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time

Customer Service Agent – Beverage Manufacturing
Location:
Toronto (East), Ontario (Onsite)

Salary:
$40,000 – $50,000 per year

Job Type:
Full-time, Permanent

About The Opportunity
A fast-growing beverage manufacturer in East Toronto is looking to add an enthusiastic and detail-oriented Customer Service Agent to their team. This entry-level opportunity is ideal for a recent university graduate who is eager to begin their career in a dynamic, fast-paced environment. The role offers hands-on experience in customer support and order processing, while working closely with a dedicated sales team to ensure exceptional service delivery.

What You'll Do

  • Respond to general customer inquiries and provide timely updates on order status
  • Enter data into the internal system and process incoming orders accurately
  • Answer phone calls and direct inquiries to the appropriate internal team
  • Collaborate with the production team to confirm order timelines and delivery expectations
  • Perform daily invoicing and maintain outbound tracking reports
  • Communicate effectively with customers regarding updates or issues
  • Escalate potential order or service concerns to the sales team as needed
  • Prepare international shipping documents when required
  • Support sales team with administrative tasks, including setting up for customer visits

What You Bring

  • Undergraduate degree in Business or related discipline
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Comfortable with basic math and data entry
  • Proficiency in Microsoft Office and other computer applications
  • Team-oriented with a proactive attitude and willingness to learn
  • Fluent in English (verbal and written)
  • Available to work onsite Monday to Friday, 9:00 AM to 5:00 PM. Unfortunately Remote or Hybrid arrangements are not available.

Why Consider This Role?

  • Join a growing and innovative company in the beverage sector
  • Build a foundation for a long-term career in customer service or operations
  • Work closely with experienced sales professionals in a supportive environment

Interested? Apply today
This position is being recruited on behalf of our client by TalentSphere Staffing Solutions. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

Job #
TSSHP
LI-TS1

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