Scrum Master with Pega

12 hours ago

Toronto, Ontario, Canada AceStack Full time US$80,000 - US$120,000 per year

Job Title: Pega Scrum Master

Location:
Onsite – Toronto, Ontario

Duration:
6–12 Months (Contract)

Work Type:
100% Onsite (No Remote / No Hybrid)

Job Summary

We are seeking an experienced
Pega Scrum Master years)
to lead Agile delivery for multiple Pega-based product teams within a large enterprise transformation program. The ideal candidate will have strong knowledge of the Pega delivery ecosystem, experience supporting Pega development teams, and a proven track record of driving predictable delivery, continuous improvement, and cross-team collaboration.

Key Responsibilities

  • Facilitate all Scrum ceremonies including daily standups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
  • Coach and guide Pega delivery teams on Agile/Scrum best practices and ensure adherence to Pega project delivery methodology.
  • Work closely with
    Pega Product Owners, Pega Lead System Architects (LSAs), Developers, QEs, and BSAs
    to support sprint execution and unblock delivery.
  • Ensure user stories are well-refined with acceptance criteria, Definition of Ready (DoR), and Definition of Done (DoD).
  • Maintain sprint artifacts including velocity tracking, burndown charts, risk logs, dependency logs, and issue lists.
  • Coordinate across multiple Pega pods to manage dependencies, integration touchpoints, and release planning.
  • Monitor and escalate risks, impediments, and bottlenecks to leadership with clear mitigation plans.
  • Drive continuous improvement through actionable retrospective insights and Agile maturity coaching.
  • Protect the team from unplanned work and enforce Agile discipline to ensure predictable delivery.
  • Promote transparency, accountability, and ownership within the Pega delivery squads.
  • Use Jira / Azure DevOps / Rally or similar tools to ensure traceability and reporting across epics, stories, and test results.

Required Skills & Experience

  • 10-14 years of experience in Agile delivery
    , including
    4+ years as a Scrum Master on Pega projects
    .
  • Hands-on experience supporting full SDLC delivery of
    Pega PRPC applications
    .
  • Understanding of Pega terminology and components:
  • Case types & workflows
  • Data pages & decision rules
  • UI screens & SLA rules
  • Integrations (REST/SOAP)
  • Proven experience delivering solutions in large enterprise environments using Agile/Scaled Agile frameworks.
  • Experience managing cross-team dependencies, vendor teams, and multi-disciplinary delivery groups.

Preferred Qualifications

  • Scrum and Agile certifications
    preferred (e.g., CSM, PSM, SAFe SSM, SAFe SASM).
  • Pega certifications
    (CSA/CSSA) are a strong plus but not mandatory.
  • Experience in
    banking, financial services, capital markets, or insurance industries
    preferred.
  • Experience with CI/CD, DevOps pipelines, and automation is an asset.

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