Manager, FX

Job Description

***PLEASE NOTE THAT THIS IS AN 18-MONTH FIXED TERM CONTRACT POSITION***

What is the opportunity?

The Manager, FX & MM Investigations will be responsible for strategic leadership, comprehensive team management, and risk oversight in the capacity of a Manager. This incumbent serves as the escalation point and strategic resource to the Foreign Exchange (FX) and Money Markets (MM) Investigations function, ensuring optimal resolution of complex investigations, proactive loss prevention, enterprise risk mitigation, and continuous process optimization. Provides strategic guidance, leadership development, and operational excellence to multiple teams and stakeholders.

What will you do?

• Apply solid knowledge and good judgement in investigation and resolution of fails and compensations in Nostro accounts related to FX and Money Market transactions
• Manage and monitor daily case distribution, verifications, case closing queues as required.
• As subject matter expert of the FX and MM investigations team, manage complex cases and provide assistance and guidance to team members under prescribed guidelines, ensuring department goals are met by the team.
• Effectively communicate with internal and external stakeholders in the handling and resolution of inquiries and discrepancies and deliver high quality, timely services.
• Identify, mitigate and escalate queries that represent a potential loss to the bank. Ensure that senior leadership is kept informed of potential risks/losses.
• Identify process improvements, streamlining opportunities and reporting to management timely.
• Support policy and procedure documents creation, maintenance and updating.
• Responsible for reports generation and distribution on daily/weekly/monthly/quarterly basis.
• Demonstrates flexibility to lead project work outside of the general investigation process as required.

What you need to succeed?

• 2-5 years of proven experiences and abilities in leading and coaching a team preferred
• University degree/colleague diploma or equivalent, or combined with experience (Business, Finance, Accounting fields preferred)
• Highly developed and effective communication, leadership, relationship building, organizational skills.
• Sound decision making, problem solving, analytical skills through the process of investigations.
• Strong ability to exercise a high degree of judgement and negotiation.
• In-depth understanding of Capital Markets treasury operations, trade activities, settlement process, international payment, SWIFT formats and requirements, industry standards and best practices.
• In-depth knowledge of RBC applications such as Intellimatch, BESS, RIMMS, Peoplesoft, etc.
• Solid understanding risk and quality control and mitigation measures, audit/SOX requirements applicable.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Adaptability, Capital Markets, Communication, Continuous Process, Customer Service, Customer Service Management, Decision Making, International Payments, Interpersonal Relationship Management, Investment Performance Measurement, Leadership, Leadership Training and Development, Money Markets, Operational Delivery, Problem Solving, Process Improvements, Process Optimization, Professional Presentation, Risk Management, Team Management, Time Management, Treasury Management

Additional Job Details

Address:

90 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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